Reports to: Senior Director, Consumer Engagement

In this ever-evolving position, you’ll help support all Consumer Engagement initiatives – from PR and marketing initiatives to social content creation to influencer programs and more. You are a highly collaborative team player with the drive to complete projects on time and with excellence.

Community management (10%)

• Partner with Managers to engage consumers and influencers throughout social to drive favorable brand conversations and consumer relationships
• Engage daily with top Murad influencer IG posts/stories

Campaigns/programs support (75%)

• Assist with the planning and execution of all editor, influencer and consumer events 
• Create product launch recaps, inclusive of execution details and results
• Help to manage media and influencer mailing lists; capture and log social posts
• Assist in VIP appointments at Murad’s HQ – inclusive of editors, influencers, celebrities, makeup artists, agents and more
• Dig into influencer activity across the social-sphere (e.g., Instagram, YouTube) to report on trends, content and collaborations
• Maintain product closet, mail packages and provide other administrative support, as needed

Social execution (15%)

• Help produce Instagram Stories as needed, working with social media team on storyboards and copy
• Curate and manage social giveaway logistics (including: selecting winners, alerting winners, fulfillment, etc.)

• Undergraduate degree required or in-progress
• Excellent judgment to drive optimal brand engagement in online beauty/brand communities and identify/escalate potential issues/crises
• Passion for beauty, lifestyle and wellness industry
• Excellent writing, communication and presentation skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint) for both PC and Mac
• Capabilities in Adobe Creative Suite, photography and graphic design, a plus
• Understanding of file and asset management
• Knowledge of and passion for digital/social media and beauty trends within the media
• Ability to work in fast-paced environment
• Energetic, solution-oriented team player with strong interpersonal and critical thinking skills
• Stay up-to-date on new social platforms and tools; monitor competitors and other social media leaders for learnings, insights and best practices to remain a leader in skincare
• Demonstrate 24/7 approach to responsibilities

Unilever has a simple but clear purpose – to make sustainable living commonplace. They believe this is the best long-term way for the business to grow. On any given day, two billion people from around the world use Unilever products from iconic brands like Dove, Axe, Ben & Jerry’s, Lipton, Dollar Shave Club, and Knorr to look good, feel good, and get more out of life.