JOB SUMMARY

The Global Air Freight Specialist supports air freight trade services, products, and operations. They'll be responsible for maintaining the Air Freight web page. This position assists with assessing cost, pricing, procedure development, compliance, and the distribution of performance reports.

The Global Air Freight Specialist proactively monitors all shipments and reports any deviation in the agreed upon service or transit time to Operations and/or Program Management to initiate corrective action. They'll measure performance of each trade lane, conducts root cause analysis, and recommends corrective action plans to address service issues. This position assists in maintaining project plans and creates and assigns deliverables for corrective action to facilitate timely project completion. The Global Air Freight Specialist assists with generating gateway and operational support measurements to monitor and improve processes.

OTHER DUTIES

• Assists in improving operations by ensuring operational processes are standardized and maintained.
• Assists in establishing and monitoring the necessary Automated Export System (AES) measurement and Key Performance Indicators (KPIs) to ensure regulatory compliance.
• Assists with the maintenance and updating of the cost/sell system to ensure proper tracking of data occurs.
• Assists with establishing pricing for clients to obtain UPS Supply Chain Solutions planned net revenue and net operating income.
• Produces statistical reports for senior air freight management to determine lane activity and growth opportunities.
• Hosts regularly scheduled calls with internal stakeholders to discuss project status.

PREFERRED COMPETENCIES

• Captures/documents specific and accurate information; learns subjects thoroughly and in detail; completes work with thoroughness; supplies appropriate details when requested; maintains organized files.
• Demonstrates a basic understanding of proper processes, procedures, and use of technology for intermodal transportation.
• Possesses ability to generate simple reports using basic functions in software, and/or writing basic queries; identifies information required to complete reports and identifies existing reports generated by others.
• Demonstrates a basic understanding of supply chain concepts; identifies issues within a supply chain.

MINIMUM QUALIFIERS

•  Freight Forwarding Industry certification – Preferred 
•  Experience in freight forwarding - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

Founded on a $100 loan in 1907, 2 teenage boys opened up a messenger service in a 6 by 17 foot office located just below the sidewalk on Second Avenue and Main Street in Seattle, WA. Messengers ran errands, carried notes, hand baggage, and delivered trays of food for customers. They also delivered packages, traveling by streetcars and bicycles for longer trips, and later using motorcycles.