RSM onboarding experience: Support along the way

Starting a new job can also mean new feelings of uncertainty. RSM strives to make sure all of our employees not only feel comfortable but also encouraged to ask questions and bring their authentic selves to work. Andrew Richards, a consulting associate in our Cincinnati office, shares what his experience was like when he first joined RSM. He also gives onboarding tips for future new hires.

While pursuing my degree in information technology, a consulting position never really crossed my mind since my coursework had a highly technical focus. This made me a bit nervous about entering this type of professional landscape, primarily stemming from a lack of education and experience about how to interact with clients and how business processes affect a technical solution.

My director was supportive during my onboarding process and kept an open line of communication with me in order to prepare my approach to future work. This included studying to become more familiar with our technical tools and meeting my new teammates.

When I started my first project, I was on a team that was very knowledgeable about the technical components we needed to complete the project and they were able to provide me with guidance along the way. During the project, I gained exposure to clients and began to understand that any technical solution we deliver is derived from discussions with business leaders.

I also felt supported to ask questions when I did not understand my requirements. I can attribute most of my initial success to the constant support provided to me during this project and getting outside of my comfort zone to learn new skills and tools. As a new hire, it’s important to remember that you’re not expected to know everything and there are people within your circle who will be more than happy to help out.

From having questions answered to getting feedback on project work, I always received the support I needed during my onboarding experience. My advice to any new hire is don’t be afraid to ask questions or seek help from your peers. In my first year at RSM, I have learned that everyone wants to see you succeed. If you’re struggling with something, speak up! RSM hires amazing people, but none of them are mind readers (at least not yet).