Job Description

Make a difference in peoples lives and make good money while doing it. We are a CPA owned and operated Tax Franchise currently looking for one more ambitious person to join our team. This is a well respected and highly reviewed office that has been operating under the same ownership for over 15 years. As part of a national brand we offer the confidence of working for a reputable company, on-the-job training, and up-to-date information within the tax industry throughout the tax season. In addition, Jackson Hewitt's tax education materials are available free to our employees. Our education materials are IRS approved and some of the best in the industry. We offer the mandatory Ethics, Tax Update Training, and a wide variety of tax topics to help you meet your additional IRS education requirements. We offer a strong support network for tax research and solutions. Join the Jackson Hewitt family for the upcoming tax season. Let us help you meet your education requirements with the IRS and provide you with a strong support network for your tax preparation career needs. Based in Parsippany, NJ, Jackson Hewitt Tax Service Inc. is an industry-leading provider of full service individual federal and state income tax preparation, with over 6,000 franchised and company-owned office locations throughout the United States. Earn hours for the CPA work experience requirement. Work closely with a seasoned CPA that will teach you all aspects of income tax and client relations fast and effectively!! Be part of a winning franchise with continuous growth and opportunities year after year. Put a lot in and get a lot out. Unlimited potential and growth opportunities for a talented individual who is ready to learn and takes initiative!! MAJOR RESPONSIBILITIES  Greets all customers in a friendly yet professional manner; makes customers feel welcomed and comfortable.  Conducts a thorough in-person interview with potential clients, using the company's propriety tax software application.  Complies with all tax laws and regulations including, but not limited to, the complete and accurate preparation and timely filing of income tax returns and related documents.  Diligently seeks to recognize and prevent fraud and other abuse.  Provides details to clients concerning appropriate company products and services.  Completes all related tax forms in accordance with policies, and in compliance with legislations and regulations.  Perform Administrative Activities -- Perform day-to-day administrative tasks such as maintaining information files and processing paperwork.  Maintain client standards by following up with clients as necessary to ensure accurate completion of tax returns.  Researches tax related questions and issues, and responds to clients appropriately and within a timely manner.  Maintains a positive image, and meets all customer service standards and productivity levels as set by the Office Supervisor.  Maintains office image; keeps work area neat and clean.  Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution.  Performs other duties as required.  Helps the office achieve and exceed established goals  Attends and completes Mandatory Training  Is ready to grow and expand REQUIREMENTS: *CTEC, EA, OR CPA License (Online qualifying tax course available if needed for CTEC)  Retail tax preparation industry experience strongly preferred.  English/ Spanish bilingual strongly preferred.  Excellent communication, interpersonal and customer services skills.  Demonstrated ability to work in a fast-paced business environment.  Basic knowledge of computer functions.  Must have the ability to:  Obtain a Preparers Tax Identification Number (PTIN).  Pass the Tax Preparer Readiness Test (TPRT) and all other JH mandatory courses / modules prior to preparing taxes.  Pass a background check.