Job Description

One thing in life that is certain is taxes. That’s why tax preparation offers such a great career opportunity. Understanding the tax code allows you to earn extra income while helping others get the most out of their tax return. Whether you prefer learning the traditional way in the classroom or in an online environment, we offer flexibility to meet your learning style and your busy schedule. During our tax course, our top-notch instructors cover all tax schedules, credits and forms that can be filed with an individual tax return. Plus, you’ll learn how to prepare taxes both on paper and using the computer. Consider adding tax preparation skills as part of your skill set. If you would like to join our tax school which starts October 1, you would have the training for becoming either a tax preparer or a marketer with our company in the new year!

We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Maintain strict confidentiality standards
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills