Associate Avionics Systems Service Engineer (Entry-Level or Associate)

Company: The Boeing Company

Boeing Commercial Airplanes (BCA) is looking for an Associate Avionics Systems Service Engineer (Entry-Level or Associate) to join their Flight Recorder Systems team in Seal Beach, CA.

As an Avionics Systems Service Engineer, you will assist airline customers in resolving real-time technical problems by decoding, processing and analyzing Flight Recorder & Data Systems. This includes answering systems functionality inquiries, resolving short to medium-term avionics-related problem reports, investigating long-term issues, and providing proactive fleet guidance. All of this is done using the latest Boeing tools, technology, data analytics, and real-time fleet monitoring data.

Boeing Customer Support operates on a 24/7/365 basis. Employees must be willing to work flexible hours and/or non-standard shifts to support our fleets. International and domestic travel may be required.

Primary responsibilities:

• Provide technical, design and informational support for basic production, product support or in-service issues.
• Work with operators and engineers to recover Airplane on Ground (AOG) situations, which sometimes requires working over the phone to troubleshoot an airplane halfway around the world or being on onsite with the operator to return a grounded airplane back to revenue service.
• Troubleshoot Flight Data Recorder problems consistent with operational protocols.
• Publishes technical documentation (e.g. Fleet Team Digest articles, Service Letters, Drawings, Specifications, documents, data sets, design folders, test requirements) in accordance with engineering processes and procedures.
• Participate in technical design reviews, observes tests, and performs audits to ensure compliance.
• Support and/or lead the research of technical, operational and quality issues that cannot be resolved by the customer.
• Review and provide interim and final engineering solutions to return airplanes to airworthy condition.
• Work with cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformances.
• Assist in the development of customer correspondence for continued safe operation and maintenance of equipment.
• Assess complex system event reports to determine potential safety issues.
• Must be able to travel to airlines to lead Technical / Executive review meetings and address complex technical issues.

Basic Qualifications (Required Skills and Experience):

• Bachelor of Science degree from an accredited course of study in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science or non-US equivalent qualifications directly related to this work statement
• Able and willing to work 2nd shift (24/7/365-day operation. Saturday and Sunday may be required workdays)

Preferred Qualifications (Desired Skills and Experience):

• 1+ years of Engineering experience
• Willing and able to travel 10% of the time domestically and internationally
• Experience in troubleshooting and root cause analysis
• Ability to collaborate with multiple team functions
• Willingness to expand into technical areas without prior experience

Conflict of Interest: Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process” to all job descriptions moving forward.

Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Union: This is not a union-represented position.

Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range Entry-Level (Level 1): $79,050 - $106,950

Summary Pay Range Associate (Level 2): $98,600 - $133,400

Language Requirements: Not Applicable

Education: Bachelor's Degree or Equivalent

Relocation: Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive: This is not a Safety Sensitive Position.

Security Clearance: This position does not require a Security Clearance.

Visa Sponsorship: Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program This position is not contingent upon program award

Shift: Shift 1 (United States of America)

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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. - Recruitment Fraud Warning

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. Creating the world’s most innovative aerospace products and services requires a diverse and inclusive global team. We know that every teammate brings something uniquely valuable to Boeing, and that we can make the world better, together. Join us.