JOB DESCRIPTION
Invoice Administrator
Build an Aviation Career You’re Proud Of
Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensation and total rewards, you’ll also enjoy our great perks.
As an Invoice Administrator , you'll be accountable for reviewing work orders and creating invoices, credit memos, and other similar documentation. This position is primarily responsible for preparing and issuing invoices to our customers. The position requires strong attention to detail, an intense focus on customer satisfaction, the ability to identify opportunities for process improvement, and the ability to implement changes in a timely and organized manner.
What you'll do:
Resolve work order and invoice issues by interfacing, researching, and coordinating with Supply Chain, Accounts Payable, Customer Support, and Work Order Administration Center.
Prepare and analyze preliminary invoices.
Work with Customer Project Managers to collect documentation required to process invoices and to resolve invoice collection issues.
Review supporting documents to confirm accuracy of invoices.
Send invoices to customers through various channels (mail, email, customer portals).
Investigates and resolves customer questions; follows up to ensure resolution.
Research and processes additional billings and credit memos to original invoices.
Work with Customer Project Manager to properly apply guidelines and pricing in accordance with OEM and warranty coverage programs.
Maintain billing work order files per document retention policies.
Communicate metrics and information related to invoicing (status, unresolved issues, billing days, etc.) to management team.
May perform other duties as required.
Position Requirements:
Preferred Characteristics:
Benefits that make life better:
#LI-PD1
#LI-PD1
The world's Leading Independent MROs: StandardAero founded in 1999 is a leading provider of maintenance, repair and overhaul (MRO) services including engine R&O, airframe R&O, engine component repair, engineering services, interior completions and paint application