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Customer Experience Intern

Halfdays

Halfdays

Customer Experience Intern

Remote
Internship
Paid
  • Responsibilities

    Who We Are:

    Halfdays is a fast-growing ski wear brand that exists to push the status quo of the outdoor industry! We create winter wear for women that combines fashion, function, and sustainability. We care about each other, having lots of fun, and bringing new people into the outdoors! Our HQ is based in Denver, Colorado but we’re open to remote candidates.

    Halfdays Intern:

    We’re looking for a thoughtful intern who is detail-oriented and thrives in a fast-paced, startup environment. You will be responsible for supporting the operations team in interacting with customers through various channels, including Instagram, Twitter, and Email.

    You’ll love this job if:

    • You’re drawn to a startup environment, where you can wear a lot of hats and take on a ton of new challenges.
    • You love to think big picture, but you can also roll up your sleeves and execute any project at hand!
    • You love social media, customer service, and brand building.
    • You are kind, thoughtful, and put others before yourself, and want to work at a company where others do the same.
    • You’re passionate about our brand and excited to shape its future.

    Responsibilities

    • Monitor social media channels for customer DM’s and comments
    • Answer customer emails regarding product questions, returns/exchanges, etc.
    • Communicate with our fulfillment center to solve customer problems quickly and efficiently
    • Support pop-ups, community events, and other Halfdays events

    That said, these responsibilities are just the start! At Halfdays, we encourage you to contribute wherever your interests take you — and shape your role accordingly.

    In addition to being excited about the key responsibilities, bonus points if you have…

    • Interest or experience in marketing and social media
    • Interest or experience in customer service or supply chain management
    • 1-2 years retail experience

    Benefits & Perks:

    • Fun, flexible, and entrepreneurial work environment
    • Clothing discount
    • Remote/Work from home

    Pay Range: $15-$17/hr · Part-time 10-20 hrs/wk

  • Industry
    Apparel and Fashion
  • Fun Fact
    One of our co-founders is an Olympic Skier!
  • About Us

    Ski wear for the modern woman. We're on a mission to make the outdoors more approachable, inclusive, and fun!