Order Management Lead

Learn more about Stellantis
Stellantis

Stellantis

Order Management Lead

Auburn Hills, MI
Full Time
Paid
  • Responsibilities

    **Position Summary:
    **

    The Order Management Lead oversees day-to-day execution of Mopar parts order flow within GPOP and all related allocation and exception‑handling systems. This role acts as the primary operational owner for complex order behaviors, major issue resolution, and cross-functional coordination. Key functions include Promotion governance, Part Block Governance and Updates, Large order management, Mopar supply-chain mailbox resolution support, DealerConnect website Parts content and DCMail communication.

    Key Responsibilities:

    • Oversee daily review of large dealer orders that fail to release automatically in GPOP.
    • Validate available inventory and perform manual releases when appropriate.
    • Guide strategy for splitting or modifying orders to balance fulfillment and allocation protection.
    • Own governance for creation, modification, and removal of part blocks across programs.
    • Validate block justification and communicate impacts to stakeholders.
    • Confirm material availability and supply positioning for monthly and strategic promotions.
    • Serve as the lead SME for allocation logic, exception handling, and escalated inquiries.
    • Lead resolution for high‑impact backorders and irregular order behavior.
    • Act as the primary point of contact for ICT, RIM, operations, and supply teams.
    • Update DC Portal Content and DCMail as requested.
    • Monitor the general supply-chain inbox and resolve inquiries as needed

    Our Benefits - Designed with You in Mind

    Comprehensive Health & Well-being Coverage

    From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

    **Generous Paid Time Off
    **

    We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

    Competitive Retirement Savings Plans

    We help you plan for the future with:

    * An employer match on contributions to your 401k, Roth, and Catch-Up plans
    * An employer contribution, even if you don’t contribute
    

    Income Protection & Insurance Options

    Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

    Company Vehicle Lease Program

    Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

    Family Building Benefit

    We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

    Support for Your Growth and Giving Back

    We believe in investing in your future and your passions:

    * Tuition reimbursement
    * Student loan refinancing programs
    * 18 paid volunteer hours each year to make a difference in your community
    

    And so much more!

    When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.

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  • Industry
    Automotive
  • About Us

    Stellantis is a constellation of 14 iconic automotive brands and two mobility arms that are about more than transportation: they’re about moving people and making connections. Fully committed to our customers and backed by partners that are leaders in their industries, we aim to develop, engineer, manufacture, and scale the best breakthroughs in all facets of sustainable mobility from autonomous, connected, electrified, shared and pre-owned vehicles to micro-mobility, commercial vehicles, and even electric aircraft.

    With a community of more than 160 nationalities, industrial operations in more than 30 countries and customers in more than 130 markets, we are among the most diverse companies in the world and able to unite people and ideas across borders and cultures. Our passionate, talented, and diverse teams support our iconic brands in providing freedom of mobility tailored to every need.