Enterprise Rent-A-Car, has an exciting opportunity for a Risk Management Intern at our Lombard, IL headquarters. This is an entry level Internship, reporting to the Vice President of Risk Management. This person will work 40 hours per week May through July. Our ideal candidate is a professional, self-motivated team player, who enjoys working in a fast-paced environment.

Responsibilities Include:

• Organize claim and compliance documents for completion and appropriate filing
• Process incoming and outgoing documents for department, vendors and customers
• Handle multiple phone calls routing to the right individual or team
• Greet incoming customers and vendors and participate as needed in set meetings
• Coordinate, complete and monitor claim and repair follow-ups
• Report loss notices timely to the correct insurance or third party administrators
• Manage daily sorting and distribution of mail including overnight mail completion
• Authorize and monitor replacement rentals for customers
• Administer glass repair or replacement orders for all leased or program vehicles
• Monitor and troubleshoot as needed other assigned administrative tasks
• Communicate professionally with internal teams, customers, and management

Minimum Qualifications Include:

• Must be 18 years of age or older
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Currently enrolled in college level courses
• Available to work varying shifts Monday-Friday between the hours of 8 a.m. and 7 p.m (for a total of 40 hours per week).
• 6 months of administrative experience or 6 months of customer service experience
• Immediate experience in Microsoft Office applications: Excel and Word
• Must be able to work in Lombard, IL

Qualified Candidates must also possess the following skills/competencies

• Good verbal and written communication skills
• High Level of attention to detail
• Strong organizational and multi-tasking ability
• Strong customer service and phone handling skills
• Prior customer service experience preferred

Enterprise Holdings is a family-owned, world-class portfolio of brands. We operate a global network that covers more than 90 countries, 100,000 dedicated team members and 2 million vehicles taking customers wherever they need to go.