The Customer Experience organization is currently seeking a highly skilled, solutions-oriented Yard Manager to join the Customer Experience/Yard Management team.

The Yard Manager is responsible for managing vehicles held in plant shipping yards with quality concerns. They will also work with cross-functional groups and inspection/repair third party providers to achieve efficient and effective repairs on a timely basis.

The selected individual will have experience in managing cross-functionally and possess a broad knowledge of the entire automotive engineering, manufacturing, and quality landscape. The candidate must be a high-energy, hands-on individual with strength of convictions -- a self-confident leader who, in part due to his/her personal presence, style, and demeanor, effectively sells ideas and solutions to others. Moreover, this person must have unquestioned integrity.

As part of our company's performance transformation, we're investing in quality improvements and creating a stronger, centralized Customer Experience Organization. Organized into cross-functional teams, it's a unique Stellantis division consisting of manufacturing, engineering, and supplier quality department members who work together to solve product quality issues and reduce warranty claims. The company has defined six different types of quality and set measurable targets for improvement in each category. A commitment to quality impacts every corner of the organization and the Quality teams are empowered to improve customer experience.

Travel is required (1-20% - USA, Canada, Mexico).

• Plan, prioritize, set goals, and manage multiple projects in a technical and business environment
• Display effective communication skills to support meetings at all levels of the company, including senior leadership
• Possess strong interpersonal skills with ability to work in a team environment
• Lead all activities associated with quality hold property stock for responsible products
• Lead cross functional team to develop and implement repair processes that ensure vehicles are repaired correctly resulting in a warranty reduction
• Ensure 100% cost recovery for all quality holds
• Strong understanding of logistics network and repairing of vehicles in a timely manner
• Develop and maintain internal databases that track inventory and process audits

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with:

• An employer match on contributions to your 401k, Roth, and Catch-Up plans
• An employer contribution, even if you don’t contribute

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

• Tuition reimbursement
• Student loan refinancing programs
• 18 paid volunteer hours each year to make a difference in your community

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.

Stellantis is a constellation of 14 iconic automotive brands and two mobility arms that are about more than transportation: they’re about moving people and making connections. Fully committed to our customers and backed by partners that are leaders in their industries, we aim to develop, engineer, manufacture, and scale the best breakthroughs in all facets of sustainable mobility from autonomous, connected, electrified, shared and pre-owned vehicles to micro-mobility, commercial vehicles, and even electric aircraft.

With a community of more than 160 nationalities, industrial operations in more than 30 countries and customers in more than 130 markets, we are among the most diverse companies in the world and able to unite people and ideas across borders and cultures. Our passionate, talented, and diverse teams support our iconic brands in providing freedom of mobility tailored to every need.