Account Executive, Creative Center of Excellence
Wilmington, DE

As a Barclays Account Executive, Creative Center of Excellence, you will own and manage end-to-end marketing creative development for Barclays Airline partners. You will drive best-in-class creative, consistency across marketing channels, and direct timeline and budget efficiencies. You will serve as the creative development single point of contact for internal and external partners, agencies, and marketing channel leads. This is an opportunity to will manage, develop, and spearhead a team of account executives and content analysts.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

We currently offer a hybrid working model where colleagues have the flexibility to split their time working from home and an office. Everyone has the opportunity to integrate their professional and personal lives through this dynamic working model.

What will you be doing?

• Developing creative and strategic direction to drive acquisition, existing customer marketing and engagement results to meet Airline partner and business goals
• Collaborating with internal and external business leads, channels, agencies, and senior stakeholders to ensure strategy is world-class marketing creative and communications
• Driving integrated marketing solutions to provide a consistent customer experience through consistent brand and product messaging
• Driving projects end-to-end: developing creative briefs, spearheading kick off meetings, developing projects with agencies, and releasing assets to market
• Managing a team that owns the development of all customer-facing Airlines marketing
• Being responsible for the team’s development of creative briefs, creative development, reviews, and approvals, and the release of assets across a variety of projects
• Evaluating, optimizing, and reporting out on agency outputs and budgets as well as campaign and program performance
• Being responsible for owning the controls and governance for the end-to-end creative development process

What we’re looking for:

• Extensive years of marketing experience with levels of responsibility developing marketing communications for a large organization, preferably in financial services
• Experience working as a leader in a fast-paced environment with solid skills in multi-tasking, prioritization, and problem-solving
• Proven track record of innovation and challenging the status quo

In addition to the skills required to execute the job well, we're looking for people with the following capabilities to grow and contribute to our culture:

• Empathy: An ability to see a situation from another person’s perspective
• Ownership: A strong sense of pride in your work
• Connection: Build relationships with partners and colleagues
• Innovation: Openness to finding creative solutions
• Persistence: Desire to go above and beyond when necessary to get the job done
• Collaboration: Work well with others while building projects together

Skills that will help you in the role:

• Prior experience implementing a new process within a large organization
• Having an instinctive approach to understanding what makes effective customer communications, augmented by outstanding observational skills
• Ability to support in developing innovative solutions to identified challenges and opportunities

At Barclays we understand that power of great customer experiences and we work hard every day to make sure that the needs and expectations of our customers are met and exceeded. We focus our energies on making every customer engagement better than before.

Where will you be working?

Barclays’ Wilmington campus boasts a recently renovated office space featuring a cafe, coffee bar, wellness breakout spaces and more. The campus is located along the historic Wilmington Riverfront where a glance out our windows reveals a scenic look at the Christina River and a growing riverfront community of luxury apartments, shops and restaurants. Additionally, the Wilmington train station is a short walk away, making travel from New York and Washington, DC fast and convenient.

We offer an environment that enables you to thrive and make an impact. Our colleagues are hard-working, focused on solutions, and collaborative. Here you will find people helping people at every level. Our culture is dedicated to innovation and maintaining a sense of balance and well-being.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 50 countries and employing around 83,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.