Application Support Specialist

As a Barclays’ Application Support Specialist, you will be responsible for the Production Trading platform used by external clients and internal trading desks. The RTB team ensures that applications and infrastructure are operating to meet the needs of the Equities business. RTB is responsible for day to day support of the users, incident and outage management, and change management.

As part of our Front Office Trade Floor Support team, you will provide hands-on support for the applications used by our High Touch and Electronic Trading Business.

What will you be doing?

• Support the production environment and user base of a critical trading platform

• Proactively monitor, troubleshoot, and resolve production incidents

• Work directly with business users, development, and infrastructure teams in order to address inquires and resolve production issues quickly and improve the platform

• Participate in production changes and post release checkouts

• Drive process improvements, system monitoring, and automation 

• Manage business, enterprise, and support team initiatives and projects

RISK AND CONTROL OBJECTIVE

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

What we’re looking for:

• Bachelor’s Degree in Business, Computer Science, Engineering, IT or Mathematics-related discipline

• 5+ years of total work experience

• 2+ years of experience in directly supporting Front Office trading applications

• Candidate to sit on the Equities trading floor sitting with the business and user base

  Skills that will help you in the role:

• Experience in High Touch, Program Trading, Smart Order Routers and Algorithmic trading

• Strong communication skills, organizational skills, and ability to multi-task

• Strong troubleshooting capability and analytical skills

• Experience with Perl, Python and/or Shell scripting skills

• Experience with KDB, Autosys job scheduler, SQL, bitbucket, Geneos ITRS, JIRA, and Confluence

Where will you be working?

At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 50 countries and employing around 83,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.