Job Title:
Head of BBPLC Surveillance Transaction Monitoring
Corporate Grade:
D
Reports to (Line Manager’s Job Title):
Managing Director, Global Head of Transaction Monitoring
Direct Reports (if applicable):
4
Business Area:
Compliance
Department/Function Level 1:
Global Surveillance
Department/Function Level 2:
Transaction Monitoring
Primary Location:
New York
IAR Role
No
CBI Regulated Role
No
CBI Regulated Role Type
List all applicable Controlled Functions and Pre-Approval Controlled Functions [CFs: 1-11, and PCFs: 1-47] please see appendix 1 and 2 for the full listing.
Regulated Role
No
If yes, what is the name of the regulator
Insert text here
Contractual Legal Entity – Please refer to link below for legal and regulatory requirement.
https://confluence.barcapint.com/display/COOSRVCOSM/Strategic+Projects****
Salary / Rate Minimum: $200,000
Salary / Rate Maximum: $280,000
The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not
include any another type of compensation or benefits that may be available.
Barclays Overview
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations, and functional services across the Group.
We are an equal opportunity employer, and we are opposed to discrimination on any grounds.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
Hybrid Working
This is a Structured hybrid role:
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.
About Compliance
Compliance operates as one team to drive the right customer outcomes and protect the integrity of the financial services markets through innovation. In line with Barclays’ Key Risk Control Framework Compliance sits within the bank’s Second Line of Defence. Within the Group Service Company (BX), Compliance Services operates to;
· Provide services to the trading entities of Barclays UK PLC (BUK PLC) and Barclays Bank PLC (BBPLC) to support the Heads of Financial Crime discharge their responsibilities in relation to Financial Crime Compliance.
· Offer a broad range of support services ranging from risk assessment, assurance, correspondent banking, investigation and Surveillance activities.
About Transaction Monitoring
The Global Surveillance team covers several risks and processes across its core coverage areas of Financial Crime and Market Conduct. The Global Surveillance Transaction Monitoring (GSTM) team Mission is: to protect the Bank from financial crime and promote the integrity of the banking system through innovative and effective, risk-based detection of suspicious customer activity. What we do:
· Support the first line risk owners in identifying money laundering risks and the strategies and controls available to mitigate those risks via the Risk and Coverage Assessment framework across all business lines.
· As model owners of the Automated Transaction Monitoring Systems, we play a leading role in the management and oversight of the models, and their underlying effectiveness as a key control against money laundering.
· Regular tuning and optimisation activity of all GSTM owned systems to ensure effective and productive alert generation.
· Work closely with investigations and operations teams, especially on questions or requests from regulators about detection and drivers of alert generation as well as identifying opportunities to improve detection.
· Operate strong governance processes covering both ongoing monitoring of the monitoring tools as well as strategic change programmes.
· Developing strategy for new Transaction Monitoring tools and techniques embracing rules-based approaches, contextual approaches and Machine Learning approaches advancing the ability to target risks more effectively in an explainable way;
Overall purpose of role
The Head of Transaction Monitoring BBPLC is responsible for developing and leading a high performing team responsible for ensuring an effective automated TM solution exists across the Risk landscape as defined by the Risk and Coverage Assessment Framework. Providing direction and driving collaboration across the teams involved in the End-to-End transaction Monitoring process this role will balance the competing priorities of future strategy, current performance, policy and regulatory requirements and ongoing governance and oversight. Reporting to the Head of Transaction Monitoring, the role holder will be accountable for ensuring compliance with all relevant policies, procedures and regulations relating to Automated Transaction Monitoring Systems for BBPLC. This includes any local regulatory requirements and adhering to guidance from respective industry bodies.
As Director of Transaction Monitoring, the role holder will:
· Be part of the GSTM Leadership with specific focus on driving successful delivery of outcomes, managing across teams, programmes and BAU to ensure effective focus, prioritisation and engagement;
· Provide leadership and direction on financial crime and compliance matters to key stakeholders including those in business, technology and operational teams as well as within compliance itself;
· Be a role model to the Compliance function and actively develop and nurture an environment of excellence within the team. Drive to grow the public / private partnership that is increasingly necessary in combating financial crime in society;
· Provide strategic steer and guidance to inform and challenge the business direction and strategy, responsive to changes in both the internal and external environment;
· Lead, coach and develop a highly motivated team;
Fundamental to the role will be an ability to actively contribute to and engage with the wider Compliance function to achieve consistency, share knowledge and drive strategic change. The role holder will also work very closely with other Compliance, Business, Legal, Technology and Operational colleagues in order to deliver a co-ordinated approach and response to risk.
Key Accountabilities
The role holder will be accountable for:
· Providing effective leadership within the Global Transaction Monitoring Team, developing and empowering team members to be effective, and represent the function;
· Developing and maintaining the Anti Money Laundering Transaction Monitoring programme in line with policy and regulatory requirements.
· Lead large strategic optimisation and segmentation programmes to enhance and optimise Anti Money Laundering Transaction Monitoring Program;
· Lead the development of Transaction Monitoring specific models involving tuning, calibration, segmentation and optimization; and
· Developing and maintaining appropriate KRI’s and MI’s to adhere to Barclays governance frameworks for local BBPLC systems as well as integration to global MI and KRI approaches.
Stakeholder Management and Leadership
The role holder’s main stakeholders will be the BBPLC Trading Entity Head of Compliance and Financial Crime as well as senior Functions, Technology and Operations partners. Externally, the role holder will develop and hold relationships with law enforcement, regulators and other relevant external agencies. However, the nature of the role requires the role holder to have a demonstrated ability to work effectively across a broad range of stakeholder in terms of seniority and role profile. Positively influencing stakeholders is an important aspect of the role.
The role holder will:
· Be pro-active in fostering strong working relationships with senior stakeholders, inside and outside Barclays and ensuring strong partnerships between delivery team members across the end-to-end Transaction Monitoring process using excellent stakeholder management skills throughout;
· Inspire and drive high performance ensuring effective performance management is in place by setting clear and challenging objectives that focus on results, behaviours and continual development;
· Have strong organisational, planning and problem-solving skills, ability to multi-task and demonstrate flexible thinking. Ability to distil complex issues to clear and concise briefings for senior management; and
· Be able to lead, engage, organise and energise hybrid teams towards focussed delivery of complex change across multiple work streams and business areas.
Decision-making and Problem Solving
The role holder will have
· A strong risk based, data led approach to decision making, striking an appropriate balance between analytically pure solutions with explainable, pragmatic, deliverable and maintainable solutions through the lens of the end-to-end risks;
· A thorough understanding of regulatory and financial crime risk, and will be required to demonstrate strong decision-making skills related to these risks;
· Strong strategic and problem-solving skills to support trade-off decisions on the future state design vs. immediate issue and break fix resolution;
· Proactive management of emerging threats identified across Transaction Monitoring; and
· Strong collaboration across Global Surveillance (especially BUKPLC TM counterparts), to drive for globally consistent frameworks and standards where appropriate.
Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do
Person Specification
Personal attributes essential to performing role including competencies, expertise, knowledge, and experience. Note: experience requirements must not be in the form of years (minimum or otherwise).
Essential Skills/Basic Qualifications
· Be an inspirational leader with a track record of delivery and management, leadership and mentoring of high performing teams. Experience of working with stakeholders at all levels;
· Demonstrable experience of working within a highly regulated environment along with a sound understanding of current environment and key issues within financial services;
· Ability to deal with high levels of ambiguity and simplify outputs and recommendations;
· Be able to demonstrate technical knowledge of Financial Crime and be able to quickly apply a combination of technical and commercial thinking to a business issue;
· Fluent in English, with strong written and oral communication skills particularly as relates matters of law and regulation and how they apply to business and client matters; and
· Professional qualifications relevant to financial crime and/or relevant legal qualifications
Desirable skills/Preferred Qualifications:
· The candidate will ideally have a degree level education and academic track record or equivalent experience;
· Excellent interpersonal skills, an effective communicator, adapting messaging to the audience clear, plain language terms – an ability to communicate analytically or legally complex items in simplified terms without losing the essential points;
· Strong organisational, planning and problem-solving skills, ability to multi-task and demonstrate flexible thinking;
· Proactive, energetic and resilient with a can-do approach, self-starting and results-focused; and
· Decisive, clear, and capable of acting at speed and have the energy and resilience to maintain progress against significant challenges.
Purpose and Values
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 50 countries and employing around 83,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.