FOREIGN EXCHANGE PRIME BROKERAGE CLIENT SERVICE ANALYST

As a Barclays Foreign Exchange(FX) Prime Brokerage Client Service Analyst you will be responsible for assisting with the onboarding of new client. You will aim to provide timely and seamless solutions, ensuring clients benefit from support and expertise as well as management of their issues. You will work the Prime Derivatives Services (PDS) Business to provide our clients with exceptional service and optimal business solutions and partner with the business to help grow the client franchise.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

WHAT WILL YOU BE DOING?

•     Responding to client queries and act as a key point of contact for clients

•     Assisting with the integration and on boarding of new clients onto the FXPB platform, including testing trade flows and client account mappings

•     Partaking in client solutions for existing and new clients

•     Liaising with brokers, clients and their administrators to resolve T+0 trade breaks pertaining to various products e.g. FX Spot and Forward, Vanilla Options and Exotic Options

•     Being responsible for performing control and risk mitigating activities on a daily basis

•     Identifying and escalating controls gaps, be proactive in resolution and adhere to key risks and controls

•     Ensuring all trades are properly processed through the firm’s in house trading systems

•     Working effectively with other functional areas within and outside of PD

WHAT WE’RE LOOKING FOR:

•     Bachelor’s degree

•     3+ years knowledge of Foreign Exchange Prime Brokerage lifecycle, flows and control management

•     3+ years Client Service Experience

•     Demonstrable client services mindset, good verbal and written communication skills

SKILLS THAT WILL HELP YOU IN THE ROLE:

•     Knowledge of investment banking processes and operations

•     Knowledge of the Traiana/Harmony applications

•     Ability to identify areas of potential risk, to prioritize, be flexible and respond to rapidly changing environments

•     Proven track record of execution and results, drive to meet deadlines and targets, ability to interact with external clients and internal stakeholders in a clear and professional manner

WHERE WILL YOU BE WORKING?

At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 50 countries and employing around 83,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.