OPS RIGOUR LEAD

As a Barclays Operational Risk and Control Manager, you will be supporting the operational risk and control strategy and providing oversight of control functions and initiatives aligned to multiple supported business areas/functions. This is an exciting opportunity to support the group in managing a number of different control functions aligned to the Operational Control Rigor structure, supporting multiple departments in addition to serving in a leadership role.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

What will you be doing?

• Supporting RCSA testing (both design effectiveness and operation effectiveness)

• Reporting on and support the closure and remediation of incidents, issues, and control gaps

• Identifying and implementing continuous improvement and best practices in the control space across the assigned lines of business

• Assisting with control activities associated with controls and best practices across projects and initiatives

• Ensuring control and governance initiatives are completed in conformity with Group Policies and Standards, operations objectives, user requirements and appropriate testing is completed

• Responding to ad hoc and critical control and governance requests

• Participating in process evaluations to ensure appropriate control evaluation provided

• Identifying opportunities for control automation and contribute to remediation solutions

What we’re looking for:

• Five+ years working in banking or other regulated industry environment

• Two+ years of demonstrated management experience in a control or control-type environment

• Bachelor’s Degree or higher

Skills that will help you in the role:

• Operational Risk, Conduct Risk, Compliance, Audit, and or Control Background

• Strategic planning background and pays attention to details

• Operational experience with familiarity of call center and back office processes, metrics, analysis, etc

• Ability to work effectively in global organization and successfully influence a work environment

WHERE WILL YOU BE WORKING?

You will be working at Barclays Services, Henderson, NV’s fully Operational Customer Contact center, where the best meet to build careers full of scope, variety, and reward. Supporting the banking and financial solutions of today’s demands, answering tomorrow’s questions, and redefining the future of customer support in finance.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 50 countries and employing around 83,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.