PRODUCT COMMUNICATIONS LEAD

As a Barclays Product Communications Lead, you will join our Global Technology Infrastrucute Service (GTIS) function. You will be a key participiant of Product Governance forums and collaborate with the product management leadership team while representing products across the GTIS portfolio. You will be responsible for supporting Product Managers achieve their strategic outcomes through the ownership and development of clear, coherent, strategic and multi-channel communications and adoption campaigns.

This opportunity is open to flexible working arrangements. Such as working from home, flexible or compressed hours, and part-time options. If you have a need for flexibility, please apply and discuss this with us during the hiring process.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

WHAT WILL YOU BE DOING?

• Joining cross functional product working teams as the communications SME, assisting across all phases in the lifecycle

• Planning and executing integrated communication and adoption plans that deliver greater understanding of emerging technologies within Barclays and new ways of working

• Creating a community engagement group with users of our technologies across the bank

• Actively seeking to engage our users to achieve sustainable outcome and equitable decision-making processes

• Deepening relationships and trust with users in order to help us to build products to support their ambitions

• Driving and influencing the successful adoption and change management of strategic technologies in the Bank

• Tracking the effectiveness of communications against programme KPIs to ensure value add of communications and adoption activity

• Collaborating with teams such as Corporate Communications, to understand the needs of the business and our colleagues

WHAT WE’RE LOOKING FOR?

• Five+ years’ experience in Corporate Communications, Employee Communications or End User focused Communication role within a global organization

• Experience of analyzing data and insights from feedback mechanisms and translating this into compelling communications

• Graphic design experience and proficiency

• General knowledge of key tech products would be beneficial - cloud, workstations, video conferencing

SKILLS THAT WILL HELP YOU IN THE ROLE:

• Excellent communication skills, both verbal and written 

• Excellent management, planning, organizing and upward management skills

• Ability to translate complex technical programmes into simple but engaging, exciting messages and campaigns

• Able to use IT, especially creative software packages and tools, to design and prepare

WHERE WILL YOU BE WORKING?

Here in Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 50 countries and employing around 83,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.