Barclays Overview

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

We are an equal opportunity employer and we are opposed to discrimination on any grounds.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

Hybrid Working

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Please discuss the detail of the working pattern options for the role with the hiring manager.

About TC02 – Markets Pre Trade

Markets & Research Technology (also called TC2) is made up of 3,000+ colleagues across UK, US, India, Czech Republic, Singapore, Japan, and Hong Kong. Responsible for all of the technology solutions required for the Markets front office trading. We cover all asset classes including Credit, Equities, FX, and Rates. We partner closely with the heads of the businesses in order to deliver market leading platforms to meet our clients’ needs. Our trading systems provide stable, high-performance access to markets for our most sophisticated clients, we work on pricing systems that can quickly normalize and summarize trading state across multiple markets to inform traders and algorithms, and risk systems that can calculate business risk across a broad set of international products and firm holdings. We build & deploy client facing tools via the Barclays web portal and mobile devices that provide the most up-to-date market monitors, analytics, research publications, and data products.

About Research IT

The Research IT team delivers all of the applications needed to create, approve, and distribute Barclays' award winning research products to our clients. Barclays integrated research platform is uniquely able to deliver an integrated cross-asset perspective on key economic, political and market issues by providing differentiated market insights and actionable ideas across research disciplines, asset classes, and geographies.

We are a global team of more than 100 people, and we develop and support systems used by research to publish research and compute proprietary risk metrics and scores, and for clients to explore publications and data on BarclaysLive via charting tools, market monitors, and trend analysis tools.

Research IT systems cover the following areas:

· Authoring of new documents and models via browser and excel

· Workflows for legal and compliance, automated disclosures

· Distribution via email, BarclaysLive, and partners like Bloomberg and Refinitiv

· Data Science Infrastructure and the computation of proprietary scores

· Computation of nightly risk metrics for rates, bonds, equities & derivatives, fx, and securitized

· Client facing web sites for publications and data

Overall purpose of role

Research is launching a “Client Experience” project to build client engagement via re-imagining the research presence in a digital world, and build innovative client analytics and marketing capabilities. This role will drive the distillation of broad goals into specific deliverables, design and scope data flows and functionalities across systems, and coordinate IT efforts across multiple groups to deliver features.

Key Accountabilities

· Unify goals, targets, and dates with sponsors, partners, and stakeholders

· Ensure the successful delivery of expected outcomes and associated benefits

· Interlocking with all internal teams to coordinate all works to support delivery

· Solving problems to resolve barriers to implementation and keep a focus on outcomes

· Planning, directing and coordinating activities to manage and implement the initiative from detailed business case, through implementation, to closure and handover

Stakeholder Management and Leadership

The candidate will face off to a number of internal and external teams, represent the client experience project at senior levels. Verbal and written communication with multiple levels of stakeholders as well as project managers, developers, team leads, and vendors will be a regular part of the role as well as interaction with lateral functions such as risk, controls, and compliance.

· Manage stakeholder relationships between the demand (business) and suppliers (IT) around constraints and limitations of solutions

· Initiate and influence relationships with key stakeholders; act as a single point of contact

· Manage scope and business expectations against delivery

· Work closely with Research Operations, Marketing, Change Management, and Architecture teams

Decision-making and Problem Solving

You must have a "can do" attitude – willingness to accept challenges & solve problems. Good analytical skills are required to perform the role. Operate with frequently changing demands.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Person Specification

Essential Skills/Basic Qualifications:

· You must have excellent stakeholder engagement and management skills. The successful candidate will be able to interact with stakeholders at multiple levels within Barclays, both written and verbally.

· You must have excellent organisation skills - ability to manage multiple workstreams effectively

· You must be able to effectively plan & prioritise to set & meet deadlines

· You must have a proven track record in delivering technology change working in this product area.

· Deep understanding of Research product from creation to client utilization

· Business Analysis skills to create product definition

· IT/software development expertise to effectively gauge effort and specify data flows

· Working knowledge of client facing portals, publishing and distribution systems, Salesforce CRM, analytics of client utilization data, and email marketing systems

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Purpose and Values

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 50 countries and employing around 83,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.