Role Title: US Facilities Mgt and CRES Ops

Location: Whippany

What will you be doing

The CRES Site Lead will support the Global Head of Colleague Services, the relevant site lead and their teams to lead the delivery of the approach that will transform our strategic sites to deliver what is required to maintain a purpose driven organisation that is business focused, cost effective and agile in meeting the needs of the business. The role holder will be accountable for overseeing and supporting driving a consistently excellent workplace experience, optimising the productivity and wellbeing of our workforce. The role holder will be the owner of all CRES colleague services activity on site (end to end colleague journeys); and will be the interface of CRES to the business stakeholders on site. They will be responsible for site performance of third party providers and budget. They will help validate scope and input into requirements on all CRES workstreams, including Capital Projects and the Design House. They will be responsible for ensuring aligned CRES activity across their site and sharing information to relevant CRES parties as necessary (i.e. CRM, Design House, Capital, Real Estate).

Given the size, scale and complexity of the site leadership and workforce mobility agenda for our strategic sites, which spans all of global Barclays execution Services (BX), Barclays International (BI), and Barclays UK (BUK) business, the role holder will manage the coordination of senior relationships and business activity across site. With a focus on site agenda delivery (optimizing the site performance), they will partner with both CRES CRMs who are coordinating at the business level; and other Cres functions where relevant. They will play a pivotal role in supporting the site leader, site steering committee; and where relevant external bodies (local community, local government).

by aligning our colleagues to strategic sites to a consistent “Charter, we can future proof sites and meet our People Priorities:

• Build leadership capability
• Build a diverse and inclusive workforce
• Develop colleagues and build the workforce of the future
• Share outcome-focussed activity (hybrid working)
• Strengthen culture and colleague engagement by driving face to face collaboration, training and development
• Building up specialist skills, career paths and increasing colleague internal mobility
• Colleague alignment will be governed through a controlled resource management process

The Charter acts as the ‘default’ for aligned roles, although as per the Location Principles, Resilience/ concentration and Proportionality are considerations CRES & LS will deliver an optimal workplace experience to attract, retain and engage colleagues.

By embedding Pillar Site Outcomes will help us define the value of our workplace, increasing colleague participation and engagement, and leading to a more productive workplace. By aligning our outcomes, we can better leverage resources and ensure consistency. This is driven by our Site Leadership and Pillar lead model which consists of:

• Targeted Solutions in conjunction with Local Site Leads
• Track Progress via Quarterly Business Reviews (QBR’s)
• Improved experience resulting in engaged colleagues
• Effective time in office with greater participation

What we’re looking for

• Proven ability to work effectively across teams, and communicate effectively at all levels, including MD level.
• Proven project management, change management skills and transformation expertise.
• Experience of a range of appropriate change/programme management methodologies, including exposure to governance, controls and risk management.
• Previous relevant experience within complex organisations with global span and in effecting complex business change.
• Experienced corporate real estate professional with an understanding of functional requirements of the estate.
• A self-starter with the ability to relentlessly execute an ambitious change agenda effectively.
• Execution focussed and output driven.
• Ability to influence organisation wide strategic initiatives.
• Critical thinking and problem-solving expertise.
• Thought, leadership and strong communication skills including senior stakeholder management to drive discussions using fact-based arguments.
• Leadership and managerial experience with ability to direct resources on projects, and prioritising engagement as necessary.
• Ability to breakdown silos and reach across functions and organisations with the ability to break down unnecessary bureaucracy that is not effective.
• Expertise of identifying and avoiding duplication of initiatives and leverage information and insights from other groups.
• Creative thinker with the ability to problem solving in an agile way showing resilience to overcome problems creating only sustainable long-term solutions.

Skills that will help you in your role

• Has full working knowledge and skills, principles, and theory for their area; actively participates in continual professional development.
• Willing and eager to learn new technical skills and therefore must be a leader, a confident and articulate presenter with the ability to capture succinct points to ensure impact on delivery and influence at senior levels.
• Engagement /collaboration/ working with the business and site lead.
• Acting as the Barclays representative to external bodies and stakeholders in all campus related activity.
• Ability to influence CRES partners and act as a link between all CRES pillars, the business and site lead.
• The ability to pull all stakeholder interests together to optimise campus use and positive sentiment with colleagues.
• Accepts and sets stretching targets, pursues them energetically.
• Puts in a sustained effort to get things right, stays focused on the end result; delivers ahead of expectations.
• Takes ownership of issues to resolve them, gets work done reliably.
• Adapts willingly, flexible to changes effecting own work.
• Thinks of novel adaptations to improve existing processes and practices; open minded, takes change in their stride.
• Strong attention to detail; ties up loose ends; sticks to relevant procedures.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 50 countries and employing around 83,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.