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IT Project Manager

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Avenu Insights & Analytics

IT Project Manager

Fairfield, CA
Full Time
Paid
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  • Responsibilities

    Job Description

    JOB SUMMARY

    • IT Project Management
    • IT Project Governance
    • Business & Technical Requirement Gathering
    • IT Vendor & Business Relationship Management
    • Business Process Modeling & Notation
    • ServiceNow Project Management Module
    • Performance Management
    • Organizational Change Management
    • Information Technology Infrastructure Library (ITIL)

    DUTIES AND RESPONSIBILITIES

    • Expert level knowledge and working experience managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles.
    • Expert level knowledge and working experience in Vendor Relationship Management best practices, managing the contractual, performance, and relationship aspects between the vendor and Solano County. Includes ensuring all contracted deliverables align with required warranty and utility standards.
    • Advanced level knowledge and working experience in Organizational Change Management best practices, managing both the people and technology sides of change and integrating all OCM aspects in overall Project Implementation Plans.
    • Advanced Knowledge and experience working with the Information Technology Infrastructure Library (ITIL) methodology. A ITIL certification in Service Design, Operations, Transition, and/or Process Improvement is desirable.
    • Superior oral, written, presentation, and facilitation communication skills and the ability to synthesize technical data for non-technical audiences. Demonstrated experience in enabling effectiveness with influencing and engaging stakeholders across various levels within the organization. (e.g. Executive Summaries, Findings and Recommendations, Statement of Work, Board Agenda Items, etc.).
    • Demonstrated expert level proficiency in documenting functional and non-functional requirements. Conversely, translating business requirements into technical requirements using a high degree of independence and technical expertise in assisting customers in defining and identifying business needs and requirements.
    • Demonstrated proficiency working with all Microsoft tools (Visio, Excel, PowerPoint, Word, Project, etc.) and developing process workflows, project schedules to manage and track major IT projects, as well as experience developing other project control documents for IT project management.
    • Knowledge and experience with Business Relationship Management best practices (e.g., service request, service level agreements, customer satisfaction surveys, business processes, priorities, and formal complaints).
    • Knowledge and working experience in leading and coaching project teams and unit staff, guide priorities, review work products for completeness, quality, accuracy, and adherence to standards.
    • Superior knowledge and working experience in applying research and data analytical skills. Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels.
    • Advanced knowledge and working experience in leading requirement and process development workshop(s).
    • Advanced knowledge in scoping, planning, executing, resourcing and monitoring assigned project(s) to keep on schedule and on budget to deliver the end-to-end IT solutions.
    • Advanced Knowledge and working experience in managing the relationship between technology and the business at the project level.
    • Advanced knowledge and working experience communicating project related information to all levels of stakeholders, including department & division heads and proactively with the project team.
    • Advanced knowledge and working experience in execute change, problem, release management processes to manage overall scope/schedule/cost of project.
    • Advanced knowledge and working experience in developing IT system Deployment Plan for projects (as input to the consolidated plan) and executes the deployment (under the guidance of the Tech Lead if large/complex).
    • Advanced knowledge and working experience working within an IT Delivery framework inclusive of Project Gate validations and managing IT system transitions to production warranty period.
    • Advanced knowledge and working experience in IT Governance principles and techniques, aligning with governance frameworks, policy, controls, guiding principles, and supporting processes. Partner with ServiceNow ITSM governance committee in achieving operational and strategic objectives.
    • Demonstrated experience leading cross-functional teams focused on excellence in customer service; engaging, educating and exciting staff with passion and commitment.

    EDUCATION AND EXPERIENCE:

    • Project Management Professional (PMP), Project Management Institute Certification
    • Disciplined Agile Scrum Master (DASM) Certification and/or PMI Agile Certified Practitioner (PMI-ACP)® Certification
    • Information Technology Infrastructure Library (ITIL) methodology Certifications
    • Business Process Management (BPM) certifications (e.g. Business Process Modeling & Notation, Certified Business Process Professional (CBPP)
    • Organizational Change Management Certifications: Prosci Change Management Practitioner, Certified Change Management Professional™ (CCMP™), Change Management Specialist (CMS

    KNOWLEDGE, SKILLS AND ABILITIES:

    • 5+ years’ experience in executing projects using various Project Management Methodologies (PMBOK, SCRUM/AGILE).
    • 5+ years’ experience in executing system implementations using projects using various Software Development Methodologies (e.g. SDLC).
    • 5+ years’ experience managing managing medium-sized or larger projects, in a public sector IT organization.

    WORK ENVIRONMENT:

    This position at the outset can be filled with a temporary remote working option. We expect staff to be able to maintain an on-site presence (when safe to reenter the workplace) so a local recruitment and/or commitment to relocate will be required. The remote working incentive will be offered allowing for an intermittent work schedule and is contingent upon work performance and business need.

    PHYSICAL DEMANDS:

    • Must be able to remain in a stationary position for most of the day
    • Constantly operates a computer and other office productivity machinery, such as a printer/copy machine
    • This position needs to occasionally move about inside the office
    • The person in this position frequently communicates via telephone

    Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age. __

    Company Description

    Avenu provides local governments with ways to achieve more predictable revenue that supports growth, fuels modernization and ensures compliance with mandated but underfunded programs. Avenu’s revenue enhancement and administrative solutions find and recover license, permit and other taxes that cities and counties struggle to collect. The insights and improved fiscal posture enables governments to deliver expected services and sustain a high quality of life for residents.

  • Industry
    Biotechnology