Job Description

 Envigo provides the broadest range of research models and related services to the pharmaceutical and biotechnology industries, government, academia, and other life science organizations.  We pride ourselves in recruiting the best - professional, forward thinking, enthusiastic and highly motivated people who are passionate about what we do and believe in what we stand for…MAKING A DIFFERENCE IN PEOPLE’S LIVES.  We are evolving to become the best company to work with and to work for. Come and join us as a CUSTOMER SERVICE REPRESENTATIVE IN OUR INDIANAPOLIS, IN LOCATION - we have an exciting future ahead!

IS THIS YOU?

We are seeking an experienced Customer Service Representative to join our dynamic team! The person in this role will need to bring excellent communication, both on the phone and via email, to our customers. We are seeking someone that is responsive, thorough, and is an outstanding problem-solver with exceptional interpersonal skills, teamwork mentality and positive attitude.

PRIMARY WAYS THE CUSTOMER SERVICE REPRESENTATIVE WILL CONTRIBUTE TO THE ENVIGO TEAM:

• Provides above average customer service.
• Manages inbound customer inquiries, orders and communications.
• Plays an integral role in the Envigo’s critical delivery processes  by acting as the primary link between our customers, productions sites, accounts receivable group and transportation team.

WE ARE LOOKING FOR THE FOLLOWING FROM THE CUSTOMER SERVICE REPRESENTATIVE:

• 3 years of customer service experience, preferably in a call center environment
• Min of Associates Degree preferred, but additional customer service experience may be substituted
• Experience and proficiency with Microsoft Office to include Outlook, Word and Excel
• Experience with customer service databases

ENVIGO OFFERS BENEFITS INCLUDING:

• Generous paid time off
• Paid holidays
• Medical, dental and vision insurance
• Health savings account
• Flexible spending account
• 401k

Envigo is an EOE, including disability/vets.

Company Description

Envigo provides the broadest range of research models and related services to the pharmaceutical and biotechnology industries, government, academia and other life science organizations. As the largest organization that is solely dedicated to providing research models and related products and services, we are committed to helping researchers realize the full potential of their critical R&D projects as we fulfill our mission to work together to build a healthier and safer world.