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Work From Home Bilingual Customer Service Rep - Tampa, FL

Digital Realty

Work From Home Bilingual Customer Service Rep - Tampa, FL

Dallas, TX
Full Time
Paid
  • Responsibilities

    Digital Realty supports the data center, colocation and interconnection strategies of customers across the Americas, EMEA and APAC, ranging from cloud and information technology services, communications and social networking to financial services, manufacturing, energy, healthcare and consumer products.  

    Now is the time to join Digital Realty and be part of the world’s trusted foundation powering digital ambitions to our customers, prospects and partners. Digital Realty’s heritage is understanding a customer’s local to global data center needs to address mixed workloads and densities. Enterprises are adapting IT strategies on-the-fly to meet rapidly evolving demands. As data creation and consumption are increasing, so are the tools, clouds, networks and resources needed to support it. This data gravity effect can lead to global workflow management that isn’t consistent across deployments, only compounding the complexities. As one of the world’s largest data center companies, Digital Realty is seeking motivative and imaginative professions to grow our Enterprise business with collocation and scale offerings combined best in class connectivity, cloud and data centric solutions.

     

    POSITION: SENIOR ACCOUNTANT, CORPORATE ACCOUNTING AND REPORTING

     

    THE REQUIREMENTS

    • 3+ years of progressive accounting experience, preferable with public accounting experience or experience with U.S. publicly listed company.
    • BS in Business Administration with a concentration in Accounting. A related advanced degree is desirable but not required.  CPA is a plus.
    • Solid knowledge of US GAAP accounting, reporting and SOX compliance. Knowledge of JV reporting is a plus.
    • Solid knowledge of financial applications, concepts, and theories.
    • Demonstrated proficiency in journal entry preparation, account reconciliation and analysis.
    • Demonstrated aptitude with ERP systems, experience with Yardi is a plus.
    • Demonstrated proficiency in technical accounting research.
    • High degree of comfort and strong desire to work in fast, dynamic environment.
    • Excellent communication skills, oral and written. A quick learner.
    • Advanced Excel knowledge is a must as this position will work with complex Excel spreadsheets on a monthly basis.
    • Ability and desire to acquire new technical skills.
    • Ability and desire to acquire new industry knowledge.

     

    THE ROLE

    This role assists Senior Director and Manager with:

    • Joint venture accounting, month end close and reporting function.
    • Preparing routine journal entries, including accrual, prepaid, management fee, capital contribution and distribution etc.
    • Preparing account reconciliations and analysis, including cash, investment and equity, identifying potential issues and following up with resolutions.
    • Month end, quarter end and year-end income statement flux preparation and analysis for joint ventures. Process includes a thorough investigation of changes in, for instance, operating revenues and expenses.
    • Timely closing of Joint Ventures’ performance results on a monthly, quarterly, and annual basis.
    • Preparing monthly, quarterly and annual financial reporting packages for joint ventures managed by Digital Realty.
    • Performing technical accounting research and translating accounting literature into actionable solutions.
    • Preparing analysis on held for sale, long-lived asset impairment and purchase price accounting allocation etc.
    • Preparing consolidated cash flow statements.
    • Ongoing support of internal customer needs, specifically Asset Management, Operations, Sales, FPA, and Legal teams.
    • Performing ad hoc project as needed.
    • Providing Internal and External audit requests.

     Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

     

     

    DIGITAL REALTY: WHERE THE CLOUD LIVES AND BUSINESS THRIVES

    We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.

     

    OUR MISSION

    To provide our customers with the trusted foundation for the digital world

     

    OUR VISION

    To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.

     

    OUR VALUES

    Guide our decisions and actions every day—above all else, we value customers, excellence, talent, teamwork and success.

     

    ABOUT DIGITAL REALTY

    Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 2,000 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products

     

     

    DISCLAIMER:

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

    Digital Realty Trust is committed to employing a diverse workforce. We value and actively seek to recruit, develop and retain people with backgrounds, experiences and perspectives that reflect the full diversity of our society.

    Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

    Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

    Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

    Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

    #LI-JP1

    Required Skills Required Experience

  • Qualifications
    • Knowledge of systems involved with ESP services
    • Ability to establish and maintain productive relationships with outside agencies including hospitals, police, schools and insurance providers
    • Professional and therapeutic communicator while working with agitated or distressed clients
  • Industry
    Real Estate