THIS IS A CONTRACT OPPORTUNITY.
Discovery Health Partners offers payment and revenue integrity solutions that help health payers improve revenue, avoid costs, and enhance the member experience. We offer a unique combination of deep healthcare expertise and analytics-powered technology solutions to help our clients improve operational efficiency, achieve financial integrity, and generate measurable results.
RESPONSIBILITIES & JOB FUNCTIONS:
- Discovery Health Partners offers payment and revenue integrity solutions that help health payers improve revenue, avoid costs, and enhance the member experience. We offer a unique combination of deep healthcare expertise and analytics-powered technology solutions to help our clients improve operational efficiency, achieve financial integrity, and generate measurable results.
- Making a high volume of outbound telephone calls
- Using tools to research telephone numbers and address
- Data entry
- Applying Coordination of Benefit (COB) Rules
- Establishing Order of Benefits
- Open and work files in home application
- Update Tracking Reports
- Creating Reports
- Imaging documents
- Complying with HIPAA regulations as well as Discovery’s HIPAA and Information Security policies and procedures, including required training and incident reporting.
Required Skills
POSITION REQUIREMENTS:
- Typing skills of a minimum of 45 wpm
- An energetic and friendly telephone demeanor
- The ability to ask questions to uncover the information needed
- Basic knowledge of working computers/scanners/excel/word
Required Experience
REQUIRED EXPERIENCE:
- High Volume Outbound Call Center OR Customer Service roles are a plus
Discovery Health Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.