Job Description

Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value. 

The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules.

Job Summary  (Primary function) The Sr Mgr, Sales Operations IAI is part of the Strategic Customer Engagement & Advanced Analytics Team within the US Business Unit.  The Sr Mgr acts as a key contributor between the US Business Unit’s customer facing groups (i.e. Sales & Product Strategy brand teams) and counterparts across the Strategic Customer Engagement team.  This position supports the IAI business unit, collaborates with assigned brands, and contributes to sales operations responsibilities with a focus on sample management, PDMA compliance, and other core operations functions such as field reporting, fleet management, and ad hoc analysis.

Essential Functions of the Job  (Key responsibilities)

• Supervise field sample program ensuring integrity of the program and all applicable business rules, PDMA compliance, and field training.
• Work closely and collaboratively with all Incyte stakeholders for the field sample program which include Compliance, Product Strategy, Legal and Supply Chain.
• Support and manage field sample monitoring, inventories, shipments, and investigations.
• Monitor all aspects of the sampling program and provide relevant analytic support.
• Recommend and monitor initial and ongoing sample shipment quantities at the territory level.
• Ensure appropriate field-based training and internal procedures in coordination with Compliance team aligned to state and federal governing regulations.
• Support and manage federal (Sunshine Act) and state law reporting requirements impacting interactions with Health Care Professionals (HCPs) and Health Care Organizations (HCOs) as it relates to samples.
• Make recommendations on policy adjustments where gaps are identified.
• Manage the Field Fleet program and Fleet policy to ensure the efficient and economical use of company-owned and/or company-leased vehicles. 
• Keeps up to date with legislation, rulings and other developments that affect fleet operations. Maintains familiarity with DOT regulations.
• Assist the Company by maintaining fleet safety operations and cost containment strategies to maximize field employee productivity as it relates to fleet.
• Work with internal stakeholders and vendors to coordinate on going fleet needs.
• Provide Analytical support analyzing sub-national performance trends & sales force effectiveness to identify opportunities and inefficiencies.
• Support general field Ad-Hoc analysis within Sales Operations functions.

Qualifications (Minimal acceptable level of education, work experience, and competency)

• BA or BS degree required, degree in Business Administration or related fields preferred.
• 5-8 years Sales Operations experience in the Pharma/BioTech industry.
• Strong understanding of regulations involved with PDMA requirements, federal and state reporting requirements, and HCP databases.
• Detailed understanding of sales processes, data tracking, and sales analytics.
• Strong planning, project management skills and attention to detail.
• Strong vendor management experience required.
• Requires strong analytical, problem-solving, and communication skills to analyze and QC data from multiple sources.
• Demonstrated ability to manage budgets and make recommendations.

Disclaimer:  The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications.  Management reserves the right to change or modify such duties as required.

Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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Learn more at: http://www.incyte.com/privacy-policy

The Incyte hiring organization processes your personal data to manage your job application in order to enter into an employment relationship with you if you are the successful candidate. During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job.   You can learn more about this process here.

You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work. 

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Please contact privacy@incyte.com if you have any questions or concerns or would like to exercise your rights.