Business Systems Analyst
Job Description: Summary of work to be performed by the contractor: Performs complex design analysis, researches alternative approaches and performs cost/benefit/risk analysis. Performs the highest level of analysis and acts as a consultant for other Systems Analysts. Assist in User Acceptance Testing (UAT) processes, including scenario and test case generation, end-user testing logistics, testing execution, bug triage, etc. Provide accurate and timely responses to technical escalations: troubleshoot issues, manage escalations to the engineering team, and offering alternative solutions to users as required. Ensures appropriate implementation of the methodology. Sound problem resolution, judgment, and decision-making skills are required. Must be able to communicate effectively. Strong technical design and process analysis skills may be required. Provides input to Program Managers. Strong knowledge of Microsoft products required; specifically Azure Dev Ops (ADO), Visio, Excel.
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