SUMMARIZED PURPOSE:

Collaborates with project or program leads to design, develop, deliver and improve products, programs, and services in order to optimize processes, behaviors, performance and audit readiness. Accountable for assigned activities and initiatives aimed at supporting and/or ensuring quality operational delivery via efficient and effective processes, associated systems, training and communications.

ESSENTIAL FUNCTIONS

• Collaborates with B.I.& I. development teams to prepare, organize, coordinate, document and/or provide the development and delivery of department products and services to a globally dispersed, cross-functional audience.

• Creates varied support materials, presentations, and/or tools to support the department's remit and strategies.

• Supports and participates in process improvement initiative teams, and/or may lead simple process improvement initiatives.

• Performs special projects, assignments, and administrative tasks per business needs.

• May provide training to junior team members.

• Stakeholder relationship management and growth.

• Basic proof of concept design/requirement and specification gathering, and centralized management of potential new process and data driven solutions for organizational reference.

• Close collaboration with programming and development teams and data science teams to support product testing, requirement management, and communication support

EDUCATION AND EXPERIENCE:

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparablPPD values the health and wellbeing of our employees.)

KNOWLEDGE, SKILLS AND ABILITIES:

• Good understanding of process improvement fundamentals

• Good investigative and analytical skills

• Solid negotiation skills

• Strong computer skills with basic understanding and use of data to solution business needs

• Good judgment, decision making, escalation, and risk management skills

• Effective oral and written communication skills including the ability to communicate in English, both orally and in writing

• Solid interpersonal skills and problem-solving ability

• Solid attention to detail

• Working knowledge of regulatory guidelines and directives preferred

• Good creative and critical thinking skills

• Basic understanding of relational data bases

• Familiarity with basic SQL preferred but not a must

• Strong Microsoft Office skills (Excel, Powerpoint)

• Familiarity with data visualization tools (PowerBI, Tableau, TIBCO Spotfire) preferred but not a must 

• Basic knowledge of business analyst best practices

• Willingness to learn new technical and process management skills quickly

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.

• Able to work upright and stationary for typical working hours. 

• Ability to use and learn standard office equipment and technology with proficiency.

• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. 

• May require travel. (Recruiter will provide more details.)

As the world’s leader in serving science, Thermo Fisher Scientific's professionals develop critical solutions—and build rewarding careers. They help customers in finding cures for cancer, protecting the environment, making sure food is safe, and so much more. When you #StartYourStory with Thermo Fisher, you are guaranteed meaningful work - both personally and professionally.