AUTOMATION COE: PROCESS IMPROVEMENT INTERN

POSITION SUMMARY:

This position is part of the IT Corporate solution and Integration team supporting process automation initiative using RPA and cognitive technologies. This includes building Center of excellence for process automation and governance model using global standard. This is part of company’s vision on digital transformation for 2030 and opportunity to work with upcoming tools and technologies. This team and position is highly visible where there will be ample opportunities to collaborate with the business and IT teams globally. The selected candidate will have the opportunity to assist the team in various capacities, including requirements gathering, design, development, acceptance and support. The experience to be gained in Business Process Improvement will provide renewed appreciation for the importance of automation in supporting business needs.

We are looking for a driven individual, with go-getter personality who is willing to take on a challenge. This includes the ability to take abstract ideas and concepts and turn them into practical solutions.

RESPONSIBILITIES

• Work with Automation Center of Excellence team (COE) to analyze automation requests and determine automation scope.
• Work with business and IT team to proactively apply best practice Process Improvement methods to help streamline and standardize processes, ready for automation enablement
• Participate in evaluation of process automation potential
• Participate in process analysis and re-design efforts
• Review process redesign recommendations with Process Owner and Key Stakeholders to establish appropriate support for change
• Contribute to knowledge repository

DELIVERABLES - There will be a presentation at the end of the summer. This will include a review of how initial expectations aligned with the actual experience, key challenges and contributions, lessons learned and recommendation to future candidates

MINIMUM QUALIFICATION

• Currently pursuing a Bachelors Degree (Sophomore or Junior year) in Computer Science or equivalent
• To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
• Team player
• Excellent written and verbal communications skills
• Motivation and inner drive to proactively manage tasks to completion
• Ability to interact and influence business end users as required
• Ability to handle multiple tasks
• Be able to demonstrate creative thinking and application
• Analytical and Problem solving skills
• Presentation skills
• Understanding of Business Process Mapping and experience of business process flow diagrams
• Experience of flow diagram software such as Microsoft Visio
• Experience of standard change management concepts

PREFERRED QUALIFICATION (NICE TO HAVE)

• Experience of Automation technologies
• Interested in researching emerging technologies and trends, standards, and products available in the market
• Understanding of Continuous Improvement methodologies

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