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Thermo Fisher Scientific

Sales Operations Intern
Madison, WI Internship Paid

Description

As a Sales Operations Intern, you will be involved in a variety of tasks that directly support our Global Commercial Team. You will be involved in working with business specifications, financial information, application functionality, and workflow requirements and perform business testing within our CRM system. Additionally, you will assist with generating sales reports, commission plans and fielding questions form the global sales team. You will be working in a team environment with business and technical resources as well as third party vendors.

Key Responsibilities:

CRM Support Side:

  • Assist with development of CRM documentation including requirements documents, use cases, user stories, workflow, test scenarios, test cases, training material, and other documents related to the business of the CRM team
  • Engage with the business team and technical team to develop and maintain reports, dashboards, and forecasts
  • Maintain and recommend improvements to hygiene of CRM system business data to maximize usability
  • Build data driven analysis of CRM utilization, support issues and requirements to present options for CRM GPO
  • Provide day to day business user support of CRM system
  • Communication of CRM system operations, features, benefits, and changes to users and stakeholders of CRM
  • Work with users in the support of CRM direction around changes, issues, and enhancements and other areas that help drive the goals of CRM
  • Plan, conduct, and direct the analysis of complex business issues
  • Create and conduct basic system training

Qualifications

Minimum Requirements/Qualifications:

  • Working towards a Bachelor’s Degree in Business, Finance or related field
  • Basic project management understanding of project management lifecycle
  • Excellent verbal and written communications skills and the ability to interact professionally with a diverse group of subject matter experts, managers, and executives
  • Ability to learn our CRM system (salesforce.Com, SAP CRM etc)

Non-Negotiable Hiring Criteria:

  • Must be results driven with an excellent attention to detail
  • Must have strong written and oral communication skills
  • Must work well within teams, be flexible and adapt to change easily

About Us

As the world’s leader in serving science, Thermo Fisher Scientific's professionals develop critical solutions—and build rewarding careers. They help customers in finding cures for cancer, protecting the environment, making sure food is safe, and so much more. When you #StartYourStory with Thermo Fisher, you are guaranteed meaningful work - both personally and professionally.

Fun Fact

25% of our current revenue is generated from products that didn’t exist 5 years ago.
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