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Thermo Fisher Scientific

Sales Operations Intern
Madison, WI Internship Paid


As a Sales Operations Intern, you will be involved in a variety of tasks that directly support our Global Commercial Team. You will be involved in working with business specifications, financial information, application functionality, and workflow requirements and perform business testing within our CRM system. Additionally, you will assist with generating sales reports, commission plans and fielding questions form the global sales team. You will be working in a team environment with business and technical resources as well as third party vendors.

Key Responsibilities:

CRM Support Side:

  • Assist with development of CRM documentation including requirements documents, use cases, user stories, workflow, test scenarios, test cases, training material, and other documents related to the business of the CRM team
  • Engage with the business team and technical team to develop and maintain reports, dashboards, and forecasts
  • Maintain and recommend improvements to hygiene of CRM system business data to maximize usability
  • Build data driven analysis of CRM utilization, support issues and requirements to present options for CRM GPO
  • Provide day to day business user support of CRM system
  • Communication of CRM system operations, features, benefits, and changes to users and stakeholders of CRM
  • Work with users in the support of CRM direction around changes, issues, and enhancements and other areas that help drive the goals of CRM
  • Plan, conduct, and direct the analysis of complex business issues
  • Create and conduct basic system training


Minimum Requirements/Qualifications:

  • Working towards a Bachelor’s Degree in Business, Finance or related field
  • Basic project management understanding of project management lifecycle
  • Excellent verbal and written communications skills and the ability to interact professionally with a diverse group of subject matter experts, managers, and executives
  • Ability to learn our CRM system (salesforce.Com, SAP CRM etc)

Non-Negotiable Hiring Criteria:

  • Must be results driven with an excellent attention to detail
  • Must have strong written and oral communication skills
  • Must work well within teams, be flexible and adapt to change easily

About Us

As the world’s leader in serving science, at Thermo Fisher Scientific, our professionals develop critical solutions—and build rewarding careers. We offer services and products that help customers around the globe in laboratories and clinics, on production lines, and out in the field.

We’re a driving force in the research, healthcare, industrial, and applied markets, generating more than $20 billion in annual revenue. No other company can match our range of customer touch points—technologically, geographically, or commercially. We help customers in finding cures for cancer, protecting the environment, making sure our food is safe, and moving forward with thousands of important projects that improve millions of lives.

It's more than just something that fills our days. At Thermo Fisher Scientific, our work has a purpose. When you choose to #StartYourStory with Thermo Fisher Scientific, you’re investing your talent in an organization that not only will allow you to realize your best, but will also allow you to work with great purpose on a team of equally passionate coworkers making an impact in the world around us. The work you will do here is meaningful - both personally and professionally.

Fun Fact

25% of our current revenue is generated from products that didn’t exist 5 years ago.

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