Job Description

Job Title: Service & Support Intern - Sales

How will you make an impact?

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. You’ll have the opportunity to grow and learn in a culture that empowers your development. We have created an inclusive, global environment that values the power of diverse talent, backgrounds, and experiences to drive speed, productivity, innovation, and growth.

Our internship program will give you a chance to get real world business experience and build your network before graduation. We are seeking an energetic, responsible intern to join our growing organization. In this position, you will be expected to learn the ins-and-outs of our daily routines and procedures. You will focus on learning how our organization runs, and can be expected to gain valuable insight that can further your interest in your chosen career field.

With over 75,000 extraordinary minds on our global team, each one of us at Thermo Fisher has an important story to tell. Whether we’re helping customers to fight disease, making sure our air is clean, or solving cold cases, our stories involve thousands of important projects that improve millions of lives. Our dedicated sales professionals are laser focused on delivering our customer value proposition—accelerating innovation and enhancing productivity. With talented managers and inspiring coworkers to support you, you’ll find the resources and opportunities to make significant contributions to the world. By helping our customers solve their problems you will help us achieve our mission to make the world a cleaner, healthier, safer place.

Summary of Internship

The Service & Support Internship position provides an opportunity for students who are currently pursuing a business or science degree to get hands on experience working within a sales team in a fast-paced environment. The service & support sales intern will contribute to updating and maintaining accurate equipment records, analyzing data, uncovering new sales leads and driving incremental revenue growth for the business. The position starts in June, paid working 40 hours per week through August.

What will you do?

The Global Service & Support segment of Thermo Fisher Scientific’s Life Sciences Group has an exciting opportunity to expand the reach of our service contract offerings and help drive revenue growth within our division. The Service & Support Intern will align and drive the following guiding principles of sales execution:

Own the Customer

• Is customer-centric and keenly aware of markets, trends and competitors
• Is tenacious, decisive, nimble and operates with intensity

Find a Better Way

• Is strategic, astute and forward-thinking
• Greets challenge and change as opportunity

Win Together

• Inspires, motivates and collaborates with others
• Stretches across department borders, breaks silos and builds effective partnerships with customers and colleagues to grow our business.

Key responsibilities:

• Update and maintain accurate equipment records for install base
• Find new customer contact information for instrumentation with missing contacts
• Generate new sales leads through outbound telephone calls
• Follow up on marketing leads
• Capitalize on training opportunities to develop in depth knowledge of service and support offerings (Service contracts and support plans, time and materials billable services, field application training, bioinformatics and compliance services) in order to proactively uncover new opportunities
• Utilize data sources to analyze and develop sales opportunities with the greatest ROI.
• Support marketing programs as assigned by the Sales Manager.
• Complete assigned tasks and reports in a timely and complete manner while maximizing productivity during key selling time.

Prerequisites:

• Individuals demonstrating a true passion for our cause to make the world a healthier, cleaner, safer place will thrive – our customers do amazing things and you’ll help them make this goal a reality.
• A goal-oriented mindset with a demonstrated ability to meet and surpass goals and objectives.
• Excellent organization skills and individual sense of accountability.
• Strong interpersonal skills and the ability to work with cross functional teams and people with diverse skillsets, personalities and responsibilities.
• Must be self-starting and dynamic. Highly capable of working independently and remotely while still maintaining close connections and team collaborations.

Our team’s culture:

• You’ll join a team of talented, highly motivated individuals all beginning new careers in biotechnology.
• As a member of a global company with over 75,000 employees there will be large opportunities for growth and career development.
• Our team is comprised of individuals with diverse backgrounds and skillsets you’ll be complimenting and adding to the existing skill-base!
• As a Thermo Fisher employee you’ll be joining our exciting and award winning corporate culture.
• Demonstrate a positive attitude and desire to succeed - job encounters diverse work situations involving a moderate degree of complexity.

At Thermo Fisher Scientific, each one of our 55,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Minimum Qualifications:

• Student currently enrolled in Science or Business program
• Computer skills in MS Word, Excel, Outlook, PowerPoint, or like programs required

As the world’s leader in serving science, Thermo Fisher Scientific's professionals develop critical solutions—and build rewarding careers. They help customers in finding cures for cancer, protecting the environment, making sure food is safe, and so much more. When you #StartYourStory with Thermo Fisher, you are guaranteed meaningful work - both personally and professionally.