Job Description

Position Purpose:

The Technical Advisor - Water/Wastewater plays a critical role in the Municipal Water Contract Operations (MWCO) Growth organization. Within the Customer Solutions group, the Technical Advisor works closely with business development teams to develop compelling, coherent and competitive offers for Municipal O&M clients. This position bridges technical water/wastewater expertise with client engagement to bring best in class solutions reflecting Veolia’s “Professional Operations” standard of excellence. By combining a deep understanding of water and/or wastewater process, municipal utility operations and a consultative, client-first mindset, the Technical Advisor will translate client needs into structured solutions that drive lasting impact for our partners and sustainable growth for the business.

At Veolia, you will be part of a global leader in resource management, committed to building sustainable communities. As a Technical Advisor in our Customer Solutions group, you will sit at the intersection of strategy, technical excellence, and client partnership — shaping how cities deliver essential water services for the future.

Primary Duties/Responsibilities:

• Client Engagement & Solution Design: * Act as a trusted advisor to municipal clients, uncovering operational, financial, and strategic needs through dialogue and field engagement. * Collaborate with business developers to shape client-centric solutions that align with Veolia’s Professional Operations value proposition. * Lead the development of tailored solution roadmaps, painting the partnership journey for clients over time.
• Offer Structuring & Packaging: * Translate client needs into structured, market-ready offers with clear scope, KPIs, resourcing, and business models. * Work transversally with Business Development and Operations to ensure offers are comprehensive, competitive, and structured for implementation. * Serve as a subject matter expert in client meetings and proposal settings to help articulate the value story and position Veolia as a partner of choice.
• Innovation & Growth: * Identify opportunities to incorporate new technologies, business models, and operational innovations into client offers. * Maintain awareness of industry trends, competitor positioning, and emerging client needs. * Contribute to Veolia’s growth machine by continuously refining and standardizing offers for scalability.
• Internal Collaboration: * Mentor and support business developers in incorporating solutions into sales engagements. * Share best practices and contribute to building an offer library for MWCO.

Work Environment:

• Hybrid work environment.
• Regular travel is to be expected for client engagement and new business.

Qualifications

Education/Experience/Background:

• Bachelor’s and/or advanced degree in Engineering (civil, mechanical, environmental, or process), Environmental Science, Business Administration or related field required.
• Minimum 8–12 years of experience in municipal utility operations, water/wastewater services or engineering consulting, or related field.
• Prior client-facing experience in technical solutions, technical business consulting, or technical and performance advisory roles.

Knowledge/Skills/Abilities:

• Track record of successfully developing and delivering client solutions in a technical services or infrastructure context.
• Strong technical background in water/wastewater process, engineering, operations, or municipal utility consulting.
• Strong business acumen including financial literacy, strategic thinking, structured problem-solving, and experience with developing business cases and KPIs.
• Proven ability to structure and package differentiating service offerings for clients.
• Consultative, client-centered communication: active listening, translating needs into solutions.
• Strategic thinker with the ability to connect big-picture vision to actionable plans.
• Collaborative and influential, comfortable working across technical, commercial, and client-facing teams.
• Excellent presentation and storytelling skills to paint compelling solution narratives.

Required Certification/Licenses/Training:

• Valid Driver’s license and safe driving record.
• Engineering and/or Operator Certification or other equivalent confirmation of technical qualifications is highly valued.

Additional Information

Pay Range: $130000 to $190000 per year.

Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off

Eligible for up to 5 - 15% Annual Performance Bonus

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.