Job Description

Position Purpose:

The position’s purpose is to ensure technical standards are being met, provide technical support across the board to all roles within the branch, assist with creation WIPs and new approvals. Provide consistency between Veolia facilities and branches.

Primary Duties /Responsibilities:

• Develop, communicate and implement technical standards in coordination with ESS Director, Technical Standards and Business Insights.
• Train and provide technical guidance across all positions within the branch.
• Be an expert on Federal, local and State regulations.
• Assist Technical Customer Advisors with creation of new waste streams and on selection of appropriate existing facility approval codes.
• When needed, assist Technical Customer Advisors with creation of new direct approvals into Veolia or other 3rd party TSDFs, taking into consideration the best treatment options available as well as branch operational logistics to get the waste to the final intended TSDFs. After new approval code creation for 3rd parties, ensure the appropriate Process Code has been assigned to that approval code.
• Provide a "hotline" for technical support to operations while in the field.
• Assist sales team with review of complex waste streams for new opportunities.
• Identify better disposal/ recycling options for branch waste streams.
• Primary point of contact between Veolia internal facilities and branches.
• Other duties and responsibilities as assigned by Customer Excellence Manager.

Qualifications

Education / Experience / Background:

• High School Diploma

• 3 years experience working in Operations or as a Technical Customer Advisor

• High technical knowledge/ experience of waste transport, disposal and recycling
• Preferred degree or equivalent experience in science, mathematics, or business

Knowledge / Skills / Abilities:

• Highly organized and structured - able to follow a standard process
• High attention to detail
• Able to work collaboratively across different functions and to help colleagues
• Able to connect with ESS corporate and other branches to understand how they work and identify new ideas: open, not parochial

Required Certification / Licenses / Training:

• Veolia training as required.

Additional Information

Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.