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Desktop Support Technician Summer Intern

The Chemours Company

Desktop Support Technician Summer Intern

Wilmington, DE
  • Responsibilities

    Desktop Support Technician Summer Intern US - DE - Wilmington (Headquarters)/en-US/Chemours/job/US---DE---Wilmington-Headquarters/Desktop-Support-Technician-Summer-Intern_JR3333/apply As we create a colorful, capable and cleaner world through chemistry, we invite you tonbsp;join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. Chemours is seeking a Desktop Support Technician Intern to join our growing Information Technology team! This position will report directly to the Global End User Computing Manager in our Wilmington, Delaware location and will work a full-time schedule of 40 per week from May-August. As an Intern in our Information Technology Department, you will have the opportunity to be involved in providing top tier customer support to Chemours employees, contractors and partners.nbsp; The Desktop Support Technician Intern will gain a basic understanding of multiple IT systems, including PC, Network Infrastructure, Security and Applications. The intern in this role will act as a Customer Ambassador.nbsp; They will ensure that customers needs are identified, documented, and resolved in a timely manner.nbsp; To be successful in this role, candidates must possess strong communication skills, excellent problem-solving skills and be able to work both independently and in a team environment.nbsp; nbsp;nbsp; Students that succeed in Chemours internship and co-op program are typically reconsidered for future opportunities within the company! Eager students that are looking to be a catalyst for better are encouraged to apply. The responsibilities of the position include, but are not limited to, the following: * Providing all levels of IT support utilizing multiple channels including phone, chat, email, walk-up support, and desk side visit * Providing technical support of computer hardware and software (inclusive of mobile phones) by diagnosing and resolving issues, performing upgrades, deploying new computers, and supporting inventory management responsibilities * Utilizing Easy Vista ticketing management system to manage new incidents, requests and inquiries * Utilizing IT Support operating procedures, global knowledgebase and process workflows * Creating training and education documentation, as well as educating employees on processes and procedures In order to be qualified for this role, you must possess the following: * Current enrollment at an accredited university as a sophomore or above * Pursuing a degree in Computer and Information Technology, Management Information Systems and majors in a similar field of study will be considered * Ability to troubleshoot hardware/software issues * Excellent customer service skills * Strong written and verbal communication skills and the ability to multi-task * Strong technical skills in the support of desktop/pcs and other employee peripherals inclusive of, but not limited to Office 365 Product Suite, Microsoft Operating Systems (Windows 7/10) and Print Services The following skill sets are preferred by the business unit: * Previous internship or co-op experience in Information Technology * 3.0 GPA or above * Experience with SharePoint and/or Microsoft Teams Benefits: * Competitive Compensation * Affordable Housing Assistance (for specific roles) * Learning amp; Development opportunities * Strong Inclusion amp; Diversity initiatives WERE CHEMOURS. A DIFFERENT KIND OF CHEMISTRY COMPANY We are on a journey to create a more colorful, capable, and cleaner world through the power of chemistry. Weve completed our transformation and now were earning our way to growth by advancing higher value chemistry. Built upon a 200-year-old legacy and a world-class product portfolio, we bring everyday convenience to virtually everything people touchin industries ranging from automotive, paints, and plastics to electronics, construction, energy, and telecommunications. OUR APPROACH The ours in Chemours is for all of us who work here. Were working together to improve peoples lives the world over. OUR CULTURE Our culture is built upon our values: Customer Centered, Refreshing Simplicity, Unshakable Integrity, Safety Obsession, and Collective Entrepreneurship. Were honored to be named a 2018 Top Workplace by Delaware News Journal and a Great Place to Work-Certified Company for 2018-2019. WHAT SETS US APART Chemours has the heart and energy of a startup, while being built upon a 200-year old legacy and a world-class product portfolio. A startup with a head start. This mentality drives both our strategy and employees. We believe a thriving workforce culture is essential to our success. Were earning our way to growth by unleashing the power of our talented, experienced, and passionate employees. Chemours is an equal opportunity employer Chemours is an E-Verify employer Candidates must be able to perform all duties listed with or without accommodation Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say We Are Living Chemistry. Posted TodayFull timeJR3333 A new company. A new purpose. A new commitment to customers and chemistry. We are Chemours. And even more exciting is how our employees are committed to be catalysts for better. The word ours is in our name intentionally.nbsp; It is about our employees, our customers and our world. Our values are simple: We seek to put our customers first always. We encourage creativity and simplicity. We give you the ability to operate with the innovation and enthusiasm of an entrepreneur. We are obsessed with making our world safe and we do this all with unshakable integrity doing what is right.nbsp; See chemistry in a different way at Chemours.

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