This internship will help create and deliver training for the AEM6 content management software upgrade which is scheduled to be completed during Q2 of 2019. During this upgrade the intern will assist the CDT training team in developing SOPs, Job Aids, PowerPoint presentations and deliver the training as eLearning videos or through conference calls. The intern will also become a specialist with the new tool to help support daily questions from the content authors. The Day-In-The-Life of the intern will consist of working within a KanBan board to deliver documentation for new components, web designed templated, and authoring guidelines. Daily standup meeting will help keep the team and intern organized to deliver content on time. Good communication skills and work ethic will be needed as the team will need to support a large variety of issues and peoples on a daily basis. The intern might also help monitor intake questions during support times.

Essential Functions

• Become familiar with content management systems
• Design and develop learning and performance support materials for a variety of instructional modalities (instructor-led, self-guided, on-the-job, eLearning, web-based content)
• Use instructional documents to create outlines and script recorded materials, including skill assessments
• Build out video modules using Camtasia for videos and Audacity for voice recordings
• Track and record training effectiveness
• Apply instructional design principles, learned on the job, to expand and maintain the training resource library
• Communicate effectively with leadership to identify and recommend new learning opportunities

Skills and Abilities

• Basic knowledge of Microsoft Office programs, specifically Word, Excel, and PowerPoint
• Experience using video creation software, ideally as part of a Learning Management System (LMS)
• Very strong written and oral communication skills
• Ability to interface with and utilize a SharePoint-based file/document hosting and management system
• Ability to manage and prioritize multiple assignments, work independently as well as collaboratively

Qualifications

• Rising college senior or recent graduate of a Bachelor’s degree program in Instructional Design, Media/Design, English, Education; or other business or communications degree with relevant work or internship experience

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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