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FRONT RANGE COMMUNITY COLLEGE

DIRECTOR, STUDENT COMMUNICATIONS & STUDENT SUCCESS TECHNOLOGIES- WESTMINSTER CAMPUS

WHO WE ARE 

We are the largest community college in Colorado, enrolling close to 28,000 credit students annually. We were one of 30 colleges in the initial American Association of Community Colleges Pathways Project, recently selected as a “Most Promising Place to Work” in Diverse Magazine, and profiled as one of six top community colleges for transfer student success in a recent Aspen Institute publication. We have developed a strong strategic plan focused on improving student graduation and transfer rates and have made significant investments in advising and other student support programs. 

We also have a strong commitment to inclusion, equity, and diversity. We are actively seeking to hire a workforce that matches our student community.  

We are guided by the philosophy “One College, Many Communities.” Campuses share many common values, goals, and practices, but are also given the opportunity and flexibility to develop unique cultures and programs that serve individual communities. In addition, we have a clear vision outlined in its strategic plan.  For more information, visit the following: www.frontrange.edu and VISION 2020.

WHO YOU ARE 

As the Director of Student Communications and Success Technologies you are responsible for the successful planning and implementation of a strategic college-wide student communication plan that supports the colleges strategic plan, student success initiatives and enrollment services. Overall responsibilities include: working with the Student Affairs departments to plan, coordinate and implement college-wide student communications; developing and implementing strategic college-wide student communication plans; overseeing project teams related to student success technology; implementing student success technologies; tracking and reporting progress to stakeholders on student communication initiatives; supporting the college’s equity, diversity and inclusion initiatives; and supervising staff.

You will need to be innovative, excellent at building relationships, self-motivated, and take initiative; as well as, have the ability to learn well on your own and be excellent at time management. You must have experience working within the Colorado Community College System (CCCS) at the system office or a college.

SELECTION PROCESS:  POSITION WILL REMAIN OPEN UNTIL FILLED WITH A PRIORITY DEADLINE OF OCTOBER 20, 2019. 

In your application please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Human Resources Recruiter. 

SALARY: $58,000 - $60,000/annually 

PRIMARY DUTIES: 

• Lead the planning, goal/objective setting, implementation and evaluation of all college-wide student communication campaigns. Work closely with the Marketing department to align communications with internal and external messaging to students. Ensure communication campaigns are focused on equity, diversity and inclusive excellence.
• Convene and lead a Student Communications team to develop, implement and continually improve the college-wide student communication strategy including members from across the college in Marketing, Advising, Student Life, Admissions and Outreach, and Deans.
• Lead the planning, goal setting/objectives, implementation and evaluation of all Student Success Technologies related to both student information systems and student communication.
• Develop, interpret and implement college-wide guidelines for all student success technologies and ensure compliance with Front Range Community College (FRCC) and Colorado Community College System (CCCS) operational guidelines.
• Develop a plan of implementation for new student success technology.
• Attend the Colorado Community College System functional area meetings related to student communications and student recruitment.
• Collaborate with college leadership including campus vice presidents, deans of student affairs and directors.

Required Skills

REQUIRED COMPETENCIES 

• EQUITY, DIVERSITY AND INCLUSION: Develop communications focused on equity, diversity, and inclusive excellence.
• PROJECT MANAGEMENT: Lead the planning, goal/objective setting, implementation and evaluation of all college-wide student communication campaigns and new student technology.
• COMMUNICATION: Work closely with Marketing to align communications with internal and external messaging to students.
• CRITICAL THINKING: Determine, implement and monitor metrics related to student success data collected from student success technologies.
• RELATIONSHIP BUILDING: Interact professionally and effectively with diverse students, faculty, staff, and administrators.
• ORGANIZATIONAL SKILLS: Manage multiple projects under tight deadlines and with changing demands.
• PROBLEM SOLVING: Responsible for assessing outcomes of college-wide communication plan project charter.

Required Experience

REQUIRED EDUCATION/TRAINING & WORK EXPERIENCE

• Bachelor’s degree; and 5 years of progressive experience in leadership roles.
• Experience working within the Colorado Community College System (CCCS) at the system office or a college.
• Experience with technology systems such as Banner, Recruit, EAB Student Success Collaboration (Navigate) or other Student Information Systems (SIS).
• Demonstrated commitment to equity, diversity and inclusion.

PREFERRED EDUCATION/TRAINING & WORK EXPERIENCE

• Experience in technology implementations
• Experience working with committees and departments within a large organization.

NOTICE TO PROSPECTIVE EMPLOYEES: Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report.  The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: 

• Front Range Community College's alcohol and other drug policy
• VAWA policy
• Campus security policies
• Campus/community resources
• Where to find registered sex offender information
• Crime statistics for the previous three calendar years
• Reporting crimes

THE CAMPUS SECURITY REPORT CAN BE ACCESSED IN TWO WAYS: 

1. By going to the internet website at:  Clery Act Information
2. Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office.

REQUIRED COMPETENCIES 

• EQUITY, DIVERSITY AND INCLUSION: Develop communications focused on equity, diversity, and inclusive excellence.
• PROJECT MANAGEMENT: Lead the planning, goal/objective setting, implementation and evaluation of all college-wide student communication campaigns and new student technology.
• COMMUNICATION: Work closely with Marketing to align communications with internal and external messaging to students.
• CRITICAL THINKING: Determine, implement and monitor metrics related to student success data collected from student success technologies.
• RELATIONSHIP BUILDING: Interact professionally and effectively with diverse students, faculty, staff, and administrators.
• ORGANIZATIONAL SKILLS: Manage multiple projects under tight deadlines and with changing demands.
• PROBLEM SOLVING: Responsible for assessing outcomes of college-wide communication plan project charter.