Job Description

POSITION PURPOSE

The DB&T Sr Business Applications Specialist works within teams to transform business needs into solutions, whether these solutions result in product configurations, product developments, trainings or process recommendations. The DB&T Business Applications Specialist works on projects for new needs as well as operations to identify and improve current processes and systems.

PRIMARY DUTIES / RESPONSIBILITIES

• Understand the business context and business objectives of the project;
• Works with Product/Business Owners, Project Management and Technical Staff to perform analyses related to the implementation of new or revised business processes and/or new or enhanced internally developed software or third-party vendor software;
• Determines appropriate sizing of requirements and breaks down larger scope into smaller pieces if needed
• Gathers and documents functional business requirements to be consumed by the business and technical teams for non custom development projects
• Prepare stakeholders analysis and deliver the RACI matrix;
• Prepare and facilitate workshops with stakeholders, in collaboration with other team members;
• Elicit the actual needs of stakeholders;
• Analyze and synthesize information provided by stakeholders;
• Analyze the gaps between the current solution and the proposed solution;
• Actively and consistently supports all efforts to simplify the integration of multiple systems, applications, and platforms.
• Collaborate with software architects, UX designers, and cross functional development teams.
• Produce quality deliverables such as scope of work, business requirement document, process workflows, specifications document, test plans, and training plans;
• Manage the requirements lifecycle with traceability from business requirements to testing;
• Define and validate solutions that meet business needs, goals, or objectives;
• Participate in the evaluation and benchmarking of market solutions when required;
• Support the Project or Delivery Manager in the planning and execution of the project or initiative;
• Prepare and execute the different test scenarios (functional and integration);
• Manage UAT phase before deployment;
• Assist project teams during the implementation of solutions;
• Deliver trainings and documentation;
• Provide hypercare support post delivery;

Qualifications

EDUCATION / EXPERIENCE / BACKGROUND

• Bachelor's degree or equivalent in administration or computer science or a related field;
• Bilingualism (French and English) oral and written is a plus.
• 7+ years experience as an Application Analyst and or Business Analyst (IT);
• Experience with ERP systems (SAP);
• Experience in Agile projects (an asset);
• Experience in BI (reporting).

KNOWLEDGE / SKILLS / ABILITIES

• Effective communication, problem solving, interpersonal skills and demonstrated supervisory skills are highly desired;
• Solid computer skills : proficiency with spreadsheet, email, and word processing software required; Google suite preferred;
• Strong written and verbal communication skills including technical writing skills

REQUIRED CERTIFICATION / LICENSES / TRAINING

• CBAP certification is desired;

Additional Information

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance.   In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.  Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. 

A subsidiary of Veolia group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. www.veolianorthamerica.com As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

AS AN INCLUSIVE COMPANY, VEOLIA IS COMMITTED TO DIVERSITY AND GIVES EQUAL CONSIDERATION TO ALL APPLICATIONS, WITHOUT DISCRIMINATION.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.