JOB TITLE: Helper, Operations

Location: North Fort Myers, FL; Open to all LCEC Service Centers except Sanibel

Work Hours: Generally, M-F 7:00am- 3:30pm, but varies based on job/work assignment

Our benefits include:

• Company-wide annual incentive plan
• Medical, vision and dental insurance
• 401(k) plan with a generous 6% company match
• Company funded Pension Plan
• On-site wellness/medical facility
• Company paid Short & Long-Term Disability insurance
• Health Savings Account with an employer contribution
• Flexible Spending Accounts
• Paid time off and paid holidays
• Wellness program with financial rewards
• Tuition reimbursement
• Group life insurance
• Critical Illness and Accident Insurance

LCEC provides reliable, cost-competitive electricity to more than 242,000 customers throughout a five-county service territory located in Southwest Florida. We employ approximately 425 skilled employees and are one of more than 900 electric distribution cooperatives located throughout the United States. LCEC has been recognized locally and statewide as an industry leader and continually receives acknowledgment for the work that our employees do in the community along with other civic, environmental and professional honors.

Position Summary: This position is responsible for performing non-journeymen tasks/functions in the field and shop(s) that require minimal training with minimal-to-no direct supervision. Work activities will normally be assigned by appropriate Supervisor(s) but may be executed under the direction of Journeymen and Lead Journeymen. This position may be required to work irregular/overtime hours, as well as respond to callouts when needed. Reporting location may vary based upon business needs. Helper(s) are expected to report to designated work location, as required, during all phases of Storm Restoration.

Position Responsibilities

• Perform all duties safely and in accordance with LCEC Manual of Safe Practices policies and guidelines.
• Comply with applicable codes and standards.
• Perform manual labor tasks and functions.
• Utilize non-powered hand tools.
• Operate battery-powered hand tools.
• Operate low voltage (<240 v) tools & equipment.
• After appropriate training, operate small equipment (forklift, backhoe, digger truck) under appropriate supervision.
• After appropriate training, function as a Maintenance of Traffic (MOT) Flagger.
• After obtaining appropriate license, assist with positioning of vehicles and equipment between all Service Centers.
• Work in emergency storm situations (i.e. hurricanes) and work long hours (>12 hours per day) for many continuous days/weeks as needed.
• Provide assistance to customers, both internal and external to promote a professional, courteous, and cooperative atmosphere.
• Maintain effective working relationships with employees and customers at all levels within LCEC. Ensure smooth operations, productive communications, and effective understanding during all interpersonal contacts. Provide current and accurate information to all requesters, courteously and in a timely manner.

Education

• High School Diploma or equivalent (Required)

Knowledge, Skills, and Abilities

• Must meet physical demands of all assigned tasks. (Required)
• Must be able to work within environment requirements (direct sunlight, at night, in inclement weather). (Required)
• Ability to communicate effectively both verbally and in writing. (Required)
• Must live within 45 minutes commute from regular worksite. (Required)
• Education and training related to essential functions. (Preferred)
• Familiarity with personal computers, email, and iPad or equivalent. (Preferred)

Licenses and Certifications

• Valid Florida Driver’s License. (Required)
• Must be able to obtain a Class A Commercial Driver’s License (CDL) within ninety (90) days of employment. (Required)

Physical Demands and Working Environment: The physical demands and working environment characteristics described here must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

• Standing Frequently,
• Walking Constantly,
• Sitting Rarely,
• Lifting Frequently up to 50-100 lbs,
• Carrying Frequently,
• Pushing Occasionally,
• Pulling Occasionally,
• Climbing Occasionally,
• Balancing Occasionally,
• Stooping Frequently,
• Kneeling Occasionally,
• Crouching Occasionally,
• Crawling Rarely,
• Reaching Frequently,
• Handling Frequently,
• Grasping Occasionally,
• Feeling Occasionally,
• Talking Frequently,
• Hearing Constantly,
• Repetitive Motions Occasionally,
• Eye/Hand/Foot Coordination Frequently,

Working Environment: Rarely Extreme cold, Occasionally Extreme heat, Frequently Humidity, Occasionally Wet, Occasionally Noise, Frequently Hazards, Rarely Temperature Change, Occasionally Atmospheric Conditions, Rarely Vibration.

STORM DUTY REQUIREMENTS.... Responding to storms will be considered a condition of employment: LCEC provides critical services to our community during an emergency. Employees are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our LCEC members. Employees are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's guidelines and procedures.

Please note that at the time a candidate is made a job offer, the candidate will be subject to a background check and a drug screening.

Required Skills

Required Experience

• 0-5 years of relevant experience or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities required.
• High School diploma/GED required, Bachelor degree preferred.
• Knowledge of administrative management principles and practices required.
• Ability to understand/discuss business and administrative concepts and convey information to a broad audience required.
• Ability to manage projects and assignments with high level of autonomy and accountability for results required.
• Strong computer proficiency and working knowledge of Microsoft applications (Outlook, Excel, Word, PowerPoint), as well as general office software platforms, Outlook calendaring, internet based search engines, and as standard office equipment required.
• Broad knowledge of clerical and administrative procedures and systems required.
• Proven customer service excellence required.
• Strong analytical and problem solving skills required.
• Ability to multi-task, prioritize, and manage time effectively required.
• Ability to exercise discretion when handling sensitive/confidential information required.
• Excellent oral and written communication skills required.
• Ability to initiate and maintain cooperative relationships with co-workers, management, as well as internal/external customers required.

Work Environment : Office setting controlled temperature environment

Travel : Up to 25%

FLSA : Exempt