WHAT YOU'LL DO
Everything is converging on the Internet, making networked connections more relevant than ever. Our employees have groundbreaking ideas that impact everything imaginable - from entertainment, retail, healthcare, and education, to public and private sectors, smart cities, smart cars, and everyday devices in our homes. Here, that means you'll take creative ideas from the drawing board to powerful solutions that have real world impact. You'll collaborate with Cisco leaders, partner with experienced mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part of a team that cares about its customers, enjoys having fun, and you'll participate in changing the lives of those in our local communities. Come prepared to be inspired.
WHO YOU'LL WORK WITH
Let's change the world together. You will work directly with our customers and gain hands-on experience and exposure into their networks. Be immersed in a small close-knit group of cohorts, to collaborate on several projects that have a real impact. You will be working on network infrastructures, delivering business solutions and technology solutions from data, security, mobility, and the cloud. We will value your ideas on how to get things done, while learning from industry leaders.
WHAT THE SECURITY CUSTOMER EXPERIENCE ORGANIZATION DOES
Cisco Security Customer Experience (CX) organization supports customers through the entire lifecycle of a security solution: from understanding business needs to deploying custom solutions, from optimizing existing solutions to developing applications that meets specific needs; from helping customers to maintain their solutions to helping them investigate potential security incidents. In order to effectively support customers offering specialized services with specialized consultants, Security CX is segmented in four areas: Security Consulting Services, Assessment and Penetration Services, Cisco Talos Incident Response Services (CTIR) and Orchestration, Automation and Response (SOAR) Services.
SECURITY CONSULTING SERVICE
Our Security Consulting Services Team is distributed across the US. We provide security professionals that can assist our customers with their security challenges, irrespective of the security products they have in their environment (Cisco, or otherwise). Additionally, we offer strategic consulting, aligned with Cisco's product offerings, to help customers with business case development and product adoption. Our focus in Security Consulting is to help our customers get better at securing their organization and integrating security into their business needs.
ASSESSMENT AND PENETRATION TEAM (APT)
This group is primarily based out of our downtown Chicago, IL office, but with security professionals throughout the US. Consultants in APT Services help our clients address their complex security problems while using our expert knowledge, mature methodologies, and advanced research capabilities. APT takes a technical approach in identifying and mitigating vulnerabilities and threats by emulating real-world attack techniques through red team and social engineering assessments, reverse engineering, application assessment and Secure DevOps reviews, as well as hardware security (including IoT and Connected Car).
CISCO TALOS INCIDENT RESPONSE SERVICES
The Cisco Talos Incident Response (IR) Service significantly strengthens a customer's network and information security resiliency. CTIR leverages Cisco's Talos Threat Intelligence tools and capabilities along with industry leading tools and processes to assist our customers with responding to incidents as they occur. CTIR also works with our customers to proactively improve their capabilities to detect, manage, and respond to incidents quickly and effectively. Using the latest intelligence and standard methodologies, it introduces a process that engages all layers of defense and provides a comprehensive range of capabilities to help organizations prepare, maintain, respond to, and recover from incidents efficiently. If emergency assistance is required, our responders are available within hours for rapid investigation and mitigation of threats virtually and in-person.
SECURITY ORCHESTRATION, AUTOMATION AND RESPONSE SERVICES
Security Orchestration is a group of software engineers whose mission is to automate security processes and orchestrate disparate security technologies into holistic solutions that go beyond individual product capabilities. We do this with Cisco and 3rd party products, using any platform to build software-engineered workflows and capabilities. In the course of our work, we regularly touch all the products within our Security portfolio. Concretely, most of our solutions are desktop utilities, portals, integrations, and automate security tasks written in Java (and a few in Python, C#, and Golang) using standard software engineering methodologies such as Agile and Secure Development Life Cycle.
KEY ELEMENTS OF THE ROLE
WHO YOU ARE
At Cisco, each person brings their unique talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
WE ARE CISCO
We Are Cisco: where each person is unique, but we bring our talents to work as a team and make a difference. We embrace digital and help our customers implement change in their businesses. Some may think we’re only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. Our culture allows for innovation, creativity, and yes, even failure—if you learn from it. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!