TEAM DESCRIPTION

As a Technical Consulting Engineer Co-Op supporting our Customer Experience Centers, you'll work on ground breaking technology with a keen focus on enabling Cisco's global customers to achieve successful business outcomes.

You will join a cohort of engineers to build technical expertise, learn Cisco specific technologies and make a direct, positive, impact on our customers. No Cisco networking experience or knowledge is required to be successful in this position.

WHAT YOU'LL DO

The Technical Consulting Engineer Co-Op is broken down into two phases of 3 months each. In the first phase, you'll get hands-on experience with next-generation Cisco technologies in Cisco's Customer Experience Labs. You'll collaborate with full-time Technical Consulting Engineers to recreate customer networks in the lab and use these recreates to solve customer issues faster. In this phase, you will:

• Build networks consisting of a wide array of Cisco equipment
• Learn networking fundamentals in a direct environment
• Support the lab infrastructure and security

In the second phase of the program, you will:

• Troubleshoot and resolve technical issues directly with Cisco's customers
• Craft technical documents to contribute to Cisco's intellectual property
• Write code to automate the process of finding and fixing common problems

In this phase, you will develop advanced technical knowledge in one of our technology architectures including: Enterprise Routing and Switching, Wireless and IoT, Security, Collaboration and Data Center. Not only will you perform the job of a Full Time Technical Consulting Engineer while working as a Co-Op, you'll also acquire an industry recognized certification like the Cisco Certified Networking Associate (CCNA), Cisco CyberOps, Cisco DevNet Associate and more.

Many of our co-ops obtain full time engineering roles within Cisco after graduation.

CO-OP DESCRIPTION

The Co-Op position is located in Cisco's Research Triangle Park, North Carolina location. We offer additional compensation and resources to ease your relocation to the Raleigh-Durham, North Carolina area. The co-op is 6 months in duration from January 2022 to June 2022, and we encourage students to do multiple co-op rotations with us. To get the best possible experience, we do not allow co-op students to take university classes while on co-op, either in person or online. Check with your co-op and academic advisors to determine what impact this co-op may have on your individual university career.

MINIMUM REQUIREMENTS

No Cisco networking experience or knowledge is required to be successful in this position. You will learn technical skills necessary to excel in the role of a TCE Co-Op.

• Strong analytical and technical problem-solving skills.
• Shown continuous and self-guided learning in a technology field
• Passion for networking, IT, computer science, or any technical field; and knowledge of adjacent technologies
• Ability to multi-task, work in a diverse team environment, and work independently
• You are proficient in English (verbal and written).
• Currently enrolled in an Associates, Bachelors, or Master's degree in a technical field (e.g., networking, computer science, IT, engineering) but not enrolled in any collegiate classes during the full co-op term (online or otherwise).
• Ability to work full-time hours in our Research Triangle Park, North Carolina location (additional compensation provided), for 6 months from January 2022 - June 2022.
• Able to legally live and work in the country for which you're applying, without visa support or sponsorship
• Cisco or industry certifications a plus

WE ARE CISCO #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here's how we do it. We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong!) and only about hardware, but we're also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break, and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward. So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

We Are Cisco: where each person is unique, but we bring our talents to work as a team and make a difference. We embrace digital and help our customers implement change in their businesses. Some may think we’re only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. Our culture allows for innovation, creativity, and yes, even failure—if you learn from it. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!