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Customer Success Representative
- Responsibilities
- Manage inbound and outbound calls
- Identify priority issues per customer specifications
- Provide client support through our online chat, ticketing system, and phone support
- Become a guide to users on our product
- Communicate with simple, step-by-step instructions
- Related Article
- Qualifications
Bring your creativity, smarts and passion to Learning Genie, a creative company changing the early childhood platform- hands down. Being a Customer Support Genie is about crafting experiences that make customers happy and building trust in our service and product. We'll count on you to be the gears that keep Learning Genie going. You will handle support calls along with help center tickets.
Don't wait, if this sounds like you apply today!
- CompensationDepends on experience
- Benefits
- Health, dental, and vision - we've got you covered
- Sharp, motivated co-workers - work with the best in your field and others
- Education reimbursement
- Strong opportunity for upward mobility and career progression
- IndustryComputer Software
- Fun FactLearning Genie was inspired by a preschooler. Her parents turned that idea into reality and Learning Genie was born!
- About Us
Learning Genie Inc. is a fast-growing education technology company based in Carlsbad, California. We are on a mission to change the early childhood platform, bridge gaps and break barriers.