A data conversion specialist is responsible for taking a new or existing customers data from a previous management system to EZLynx management system. You will be the first point of contact for all communication with the customer and internal teams. The role is designed to set the agent up for success in EZLynx and convert their data through a clearly defined process.

Essential Duties

• Prioritize multiple projects and tasks to ensure completion of all projects on time.
• Establish project plan: define project scope, monitor activities, and secure the necessary resources and plans.
• Facilitate customer training, communication, and assistance in completing necessary tasks on time.
• Drive project execution: track project activities, monitor and handle changes, conflicts and resolutions.
• Review data content and successfully relay questions to the customer and answers to India accurately and on time.
• Main point of contact for all client communication
• Ability to convey messages, concerns, and tasks effectively to all parties
• Analyze project requirements and provide conversion specifics to programming.

Key Competencies:

• Decision making
• Influencing and leading
• Conflict management
• Communication skills
• Stress tolerance

• Advanced in Microsoft Excel
• SQL & Access Database Management experience
• Experience in importing and exporting database files from multiple sources
• Strong leadership skills
• Define scope of projects in collaboration with Senior Management
• Strong analytical skills with the ability to solve problems and develop creative solutions.
• Proven work experience in people management
• Strong Computer Skills

Education

• Some College with the intent to obtain a degree

EZLynx, is a leading insurance industry technology company with cloud-based real-time rating software. Our software helps independent agents operate their businesses more effectively.