COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES

IT Services provides efficient IT solutions, technology and operational support to our Lines of Businesses (LoBs) with a strong focus on user-centricity. Supporting more than 82,000 employees and thousands of SAP systems, IT Services is delivering business applications be it classical SAP or new SaaS solutions, mobile apps, web & SAP Cloud Platform-based applications, as well as workplace technology services covering hardware, client software and unified communications and collaborations solutions. Fundamentally, IT services is enabling SAP to become a Digital Enterprise with happy end users.

Our IT GO TO MARKET SERVICES TEAM is responsible for the End-to-End solution delivery supporting SAP’s core Sales Deal Execution business processes closely interacting with the respective LoB Global Customer Organization (GCO). Here we act as the Business’ trusted advisor and expert, driving together the simplification of business processes based on a user-centric approach. In a joint responsibility with the respective business and process teams, we identify strategic priorities, determine the portfolio and corresponding execution plans.

You can work on a wide variety of projects – focusing on cloud services and solutions to user experience and operations support. You can be part of IT teams who showcase SAP as the company’s first and best reference customer through The Best Run SAP program and close collaboration and co-innovation with our SAP standard development organization.

We are looking for bright minds to participate and contribute their great ideas through co-innovation and solution implementation projects empowered through SAP’s cutting-edge technologies to enable SAP as the digital enterprise. Customer Experience, End-User Centricity and Immaculate Work Ethics is the key.

EXPECTATIONS AND TASKS

Within our IT unit to enable best in class IT solutions for our Go-to-Market and Sales business processes you will:

• be part of an agile scrum team, assume responsibility for tasks and complete them end-to-end with the best quality and user experience
• primarily focus on testing coordination, executing quality assurance for all responsible solutions – via test scenarios and automation testing, while contributing towards improvements in software lifecycle release management processes.
• design and implement new solutions using SAP’s latest Cloud and Platform technologies.
• drive continuous improvements with focus on quality, stability, usability, maintainability and ultimately customer satisfaction.
• assume responsivity and management of all incidents related to software product in ownership.
• be a point of contact for internal and external stakeholders
• develop skill and competency on latest solutions and technologies relevant for internal sales processes
• Emphasis on introducing simplification in legacy and new applications alike.

Finally, bring your energy and passion and we’ll give you the tools to develop your knowledge and grow!

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Graduate in Computer Science or equivalent STEM degree
• Quick Learner, passionate, motivated and self-managed
• Experience in agile project delivery (Scrum, Kanban etc.) connected with End-User Centricity
• Ability to work in an international, virtual and highly diverse team
• Excellent English skills.
• Familiarity of Callidus CPQ solution is a plus
• Familiarity with application lifecycle testing management
• Familiarity of SAP Applications (e.g. C4C, CRM, ERP, S/4 HANA) a plus
• Experience with QA processes and tools, test management systems, designing and running tests on web applications or backend systems and analyzing bug trends.
• Experience in preparation and implement of automation testing frameworks., system and integration tests
• Good knowledge of software development cycles and release Management Capabilities.

WORK EXPERIENCE

• Ideally 1 – 2 years of working experience or experience through internships, working student employments or first full-time jobs.
• Ability to work well in an international, virtual and highly diverse team as well as independently and have a positive self-motivated can-do attitude
• Experience working in an Agile development environment.
• Experience working customer facing application environment, handling support tickets and escalations.
• Ability to deliver in the set timeframe.

WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/VET/DISABILITY: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor. ADDITIONAL LOCATIONS:

SAP is one of the biggest business software companies in the world. We collaborate every day to help make the world run better and improve people's lives. Every day, we help companies and organizations of all sizes and industries to run their businesses profitably, to adapt continuously, and grow sustainably.