PURPOSE AND OBJECTIVE

SAP Mission Critical Support (MCS), a subdivision of SAP Digital Business Services, has the objective to safeguard customers encountering critical situations.

EXPECTATIONS AND TASKS

For this role, we are looking for passionate people with a strong business sense and great communication skills. This role provides you opportunities to gain deep insight into the actual operation of a world class support organization.

During the internship, you would work with the escalation managers to streamline and consolidate written communication and documentation.

EDUCATION AND QUALIFICATIONS

• Strong communication skills – both verbal and written
• Attention to detail is required
• Analytical, logical mindset required
• Ability to process content from different sources and identify conflicting statements
• Legal language exposure is an advantage
• Major in communication and/or law
• Good working knowledge of Microsoft Office Products is required for this role

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now_._

SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

SAP is one of the biggest business software companies in the world. We collaborate every day to help make the world run better and improve people's lives. Every day, we help companies and organizations of all sizes and industries to run their businesses profitably, to adapt continuously, and grow sustainably.