PURPOSE & OBJECTIVE OF POSITION

The Presales & Innovation Office Communications intern is responsible for providing top-notch internal communications. The position includes a wide range of activities that require clear communication skills, excellent organizational skills, and attention to detail. This is a hands-on-role that often involves working as part of the team and being open for sharing and learning. For all tasks, a high degree of professionalism and communicational maturity is expected. The successful candidates must have a breadth of experience in communications and a passion for connecting people with information in new and creative ways.

EXPECTATIONS & TASKS

Communications Content Creation:

• Assist in the creation of email content for distribution to the Presales and Innovation Office Teams – including authoring, sourcing, editing and publishing as needed.
• Gather content from the Presales team for showcasing to the field via weekly newsletter and other publications.
• Support the team in video production and basic editing.
• Channel your inner journalist to share great stories across North America and around the world. Stories can be written or visual – we welcome your creativity!
• Monitor, organize and participate in social media initiatives to help drive a social communications strategy in Presales.

Strategic Communications Projects/Process Improvement:

• Support planning and driving the execution of communications activities across multiple audiences.
• Project coordination for strategic communications initiatives and tracking key milestones.
• Collaborate and brainstorm on creative communications approaches and ideas for making content more engaging.
• Ensure the integrated execution of communication programs (building channels, creating and sharing content, and reaching out to audiences).
• Collect feedback from target audiences & review and analyze impact.

SKILLS & COMPETENCIES

• A great relationship builder, face-to-face, but especially virtually
• Excellent communication skills including:
• Fluent in both oral and written English
• Business writing skills aimed at employees
• Knowledgeable about graphic design
• Able to turn ideas and concepts into visually relevant and effective material
• Understand and implement change management/communications initiatives
• Excellent Word and PowerPoint skills, basic Excel skills
• Ability to interact and influence others
• Welcoming of feedback and suggestions
• Must be able to keep confidences with private and/or confidential information
• Organized, detail-oriented and can manage time effectively with top-notch prioritization skills
• Videography, editing and production are definite assets

EDUCATIONAL REQUIREMENTS

• Bachelor's or Master’s degree
• Previous internship experience helpful
• Requires candidates to currently be enrolled in or recent graduate from a Bachelors, Masters, or MBA degree seeking program which is applicable to the position. Majors in communications, marketing, business, information systems or other relevant major

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