PURPOSE AND OBJECTIVE:

SAP Mission Critical Support (MCS), a subdivision of SAP Digital Business Services, has the objective to safeguard customers encountering critical situations.

EXPECTATIONS AND TASKS:

For this role, we are looking for passionate people with a strong business sense and great communication skills. This role provides you opportunities to gain deep insight into the actual operation of a world class support organization.

During the internship, you would work with the escalation managers to streamline and consolidate written communication and documentation.

EDUCATION AND QUALIFICATIONS:

• Strong communication skills – both verbal and written
• Attention to detail is required
• Analytical, logical mindset required
• Ability to process content from different sources and identify conflicting statements
• Legal language exposure is an advantage
• Major in communication and/or law
• Good working knowledge of Microsoft Office Products is required for this role

LOCATION AND DURATION:

Onsite in Newtown Square, PA for 6 months or more starting in November 2018.

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SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/VET/DISABILITY: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor. ADDITIONAL LOCATIONS:

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