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Intern, Documentation and Knowledge Management for SAP C/4 HANA Suite Experience Job

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SAP

SAP

Intern, Documentation and Knowledge Management for SAP C/4 HANA Suite Experience Job

Newtown Square, PA
Internship
Paid
  • Responsibilities

    PURPOSE AND OBJECTIVES

    At SAP Customer Experience, which is the strategic business for SAP, we enable our customers to deliver consistent, contextual, and relevant experiences to their customers regardless of channel or device throughout the entire customer journey and we connect the back office to the front office; the demand to the supply chain.

    SAP C/4HANA Suite Experience is an integral part of the SAP CX Presales organization. Our team provides innovative and integrated demo solutions to support our Field teams to showcase the SAP C/4HANA Suite to customers and prospects, globally. Our team in Walldorf, Germany collaborates virtually across the C/4HANA Suite Experience team to develop prototypes and demos based on SAP C/4HANA solutions. The solutions provided are delivered by field and management to showcase to customers and prospects, as well as at customer events and conferences, where SAP presents newest solutions to existing and potential future customers. To enable the field to run their demos in our environment, we deliver high-quality demo scripts, videos and documentation, as well as internal communications to our stakeholders via SAP Jam. We are looking for passionate, high-energy, self–directed individuals with strong written and spoken English skills to join our Content Team to make a difference!

    EXPECTATIONS AND TASKS

    You will be part of a passionate, international team that is closely bridged with Development Teams to first hand touch and implement products and at the same time working closely together with experienced field teams to translate real world customer requirements into demo build and implementation experience.

    _As part of the team, your responsibilities will include: _

    • Development of demo scripts and documentations by working closely together with our Demo Engineers 
    • Test of demo environments and feedback to the demo build team to ensure high quality of delivered solutions 
    • Design and maintenance of internal collaboration channels like SAP Jam and MS Teams
    • Creation of videos on solutions and tools delivered to the field
    • Creation of visuals to be used for demo assets and communications
    • Maintenance of Email templates 
    • Development and design of presentations as well as working materials
    • Research, gathering, analyzing and reviewing data in order to measure adoption in the field
  • Qualifications

    EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

    • Currently enrolled student at a university or a university of applied sciences
    • Preferred fields of study: Business Informatics/ Business Administration/ Informatics/ Engineering/ Translation
    • Language: Fluent in English and German – speaking and writing
    • Tools: Advanced Knowledge of MS Office Package (PowerPoint, Excel, Word etc.), knowledge in Photoshop, Gimp, Illustrator etc. of advantage, Basic skills in HTML5 and CSS3 of advantage
    • Willingness and ability to understand and master new technologies quickly
    • Strategic Thinking
    • Strong communication skills
    • Ability to communicate & collaborate in virtual teams
    • Additional soft skills: Enthusiastic, open-minded, result-oriented, communicative, self-driven, reliable. Mission possible thinking. Delivery commitment & going last mile

    WHAT YOU GET FROM US

    Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now_._

    SAP'S DIVERSITY COMMITMENT

    To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

    SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

    Successful candidates might be required to undergo a background verification with an external vendor.

  • Industry
    Computer Software
  • Fun Fact
    We serve 98 of the top 100 most valued brands in the world!
  • About Us

    SAP is one of the biggest business software companies in the world. We collaborate every day to help make the world run better and improve people's lives. Every day, we help companies and organizations of all sizes and industries to run their businesses profitably, to adapt continuously, and grow sustainably.