COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

 Contract Duration: 6 months

Contract Hours: 40 hours/week

Anticipated Start Date: March 29, 2021

Office Location: Newtown Square, PA

PURPOSE AND OBJECTIVES

SAP is a leader in business applications with most of the world’s biggest and best companies running our software. SAP products are used around the world to bill, buy, hire, inform decisions, and execute on them.

EXPECTATIONS AND TASKS:

• You will be part of an international cross-functional team consisting of IT support engineers and management. The IT Operations team is a technology support team responsible for supporting various applications that support developers, testers, product owners, and the entire IT organization in their daily work
• You will be part of a global team that supports Microsoft Office 365 Client Core applications
• Support MS Teams & Skype meeting functionalities. Support sign-in and activation issues. Check to license, Support client issues like installation, configuration and updates. Support Office Add-in for the Office core apps and Teams client. Support Migrations & Acquisitions for Office Client Core.
• Update communities and Support documentation, Gather logs and troubleshoot, Educate users on the best practices.

RECOMMENDED QUALIFICATIONS:

• Preferred field of study: Computer Science or Engineering
• Knowledge of Microsoft End User products like MS office suite
• Fluent and clear English. Written and spoken, Strong customer focus, Should have a flair for technical support
• Willing to work in altered timings to suit the Operational requirements. Able to work independently and autonomously, in teams and across teams
• Willingness to learn new skills and technologies, Analytic and solution-oriented thinking, Knowledge of troubleshooting
• Team player, sociable and communicative Looking to grow knowledge by taking on and learning new cutting-edge technologies
• Previous work experience in the area of application support and troubleshooting is beneficial

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now_._

SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

ADDITIONAL LOCATIONS:

SAP is one of the biggest business software companies in the world. We collaborate every day to help make the world run better and improve people's lives. Every day, we help companies and organizations of all sizes and industries to run their businesses profitably, to adapt continuously, and grow sustainably.