The workload in the S/4HANA Virtual Project Room (VPR) continues to grow quickly and urgently needs some extra hands. The main purpose of the person on this intern position will be to support the organization of the VPR operation to support our Premium Engagement Service delivery for S/4HANA projects.

Expectations & Tasks

• Enhance the documentation in the VPR JAM Page
• Create new Customer Cases in CRM@SAP
• Maintain and update existing CRM Cases
• Scan the VPR Inbox and assign tasks
• Schedule meetings and take minutes/actions
• Use BI for reporting purposes
• Analyze data in CRM (e.g. search for isolated Service Orders)
• Contact Technical Quality Manager (TQM) for status updates (e.g. confirmation of GoLive)
• Analyze customer lists and identify cleanup tasks

Skills / Competencies

• High sense of data quality
• High sense for transparent reporting and information design
• Experienced in Microsoft Excel, Word and PowerPoint
• High due diligence

Will learn during internship:

• CRM@SAP
• DBS BI Reporting (incl. Analysis for Office)
• SAP S/4HANA Value Assurance Service Offerings

At SAP, we're not just shaping the future, we're creating it with a collaborative spirit, a drive for high performance, and a commitment to continuous learning. SAP's purpose is to help the world run better and improve people's lives with sustainability at the core. Our integrated applications connect all parts of a business into an intelligent suite on a fully digital platform. With the largest cloud portfolio on the market, world-class benefits, and recognition for your individual contributions, we're here to empower you to bring out your best.