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Intern - S/4HANA Virtual Project Room [Newtown Square, PA] Job

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SAP

SAP

Intern - S/4HANA Virtual Project Room [Newtown Square, PA] Job

Newtown Square, PA
Internship
Paid
  • Responsibilities

    COMPANY DESCRIPTION

    SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

    SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

    The workload in the Virtual Project Room (VPR) for S/4HANA and Leonardo continues to grow and needs extra hands. The main tasks are to support the organization of the VPR to support our Premium Engagement Service Delivery for S/4HANA & Leonardo Projects.

    EXPECTATIONS & TASKS

    • Enhance the documentation in the VPR JAM Page
    • Create new Customer Cases in CRM@SAP
    • Maintain and update existing CRM Cases
    • Create and maintain Customer Engagement Collaboration Rooms in Sharepoint
    • Follow-up on Activities and update them in CRM
    • Scan the VPR Inbox and assign tasks
    • Schedule meetings and take minutes/actions
    • Use BI for reporting purposes
    • Use Dashboards and CRM to generate monthly VPR NA Newsletters and Global VPR Report
    • Analyse data in CRM (e.g. search for isolated Service Orders)
    • Contact Technical Quality Manager (TQM) for status updates (e.g. confirmation of GoLive)
    • Analyze customer lists and identify cleanup tasks

    WHAT YOU GET FROM US

    Success is what you make it. At SAP, we help you make it your own.

    A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

    SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

    SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

    EOE AA M/F/VET/DISABILITY: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

    Successful candidates might be required to undergo a background verification with an external vendor.

  • Qualifications

    SKILLS / COMPETENCIES

    • High sense of data quality
    • High sense for transparent reporting and information design
    • Experienced in Microsoft Excel, Word and PowerPoint
    • High due diligence (i.e. following up on tasks)
    • Will learn during internship:
      • CRM@SAP
      • Sharepoint
      • DBS BI Reporting (incl. Analysis for Office)
      • SAP S/4HANA Value Assurance Service Offerings
      • SAP Leonardo Offerings
      • SAP New MaxAttention Offerings
  • Industry
    Computer Software
  • Fun Fact
    We serve 98 of the top 100 most valued brands in the world!
  • About Us

    SAP is one of the biggest business software companies in the world. We collaborate every day to help make the world run better and improve people's lives. Every day, we help companies and organizations of all sizes and industries to run their businesses profitably, to adapt continuously, and grow sustainably.