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Intern, SAP SuccessFactors Human Capital Management Research Job



Intern, SAP SuccessFactors Human Capital Management Research Job

South San Francisco, CA
  • Responsibilities

    SAP SuccessFactors is recruiting for the position of HCM Research graduate student intern. This role is responsible for developing evidence-based insights to guide the design, promotion and use of human capital management (HCM) technology. The role provides a unique opportunity to study a large range of technology-enabled HCM practices at a global level. Qualified candidates must demonstrate:

    • EXPERTISE IN WORKFORCE PSYCHOLOGY. Strong understanding of empirical research studying employee attributes, job performance, career development and organizational factors impacting workforce productivity. Interest in a range of HCM topics is critical. Enrollment in a Ph.D. program in industrial-organizational psychology or related field is preferred.
    • STRONG WRITING SKILLS. The ability to translate complex topics related to workforce psychology and HCM technology into engaging, easy to understand articles and documents of varying lengths. The ability to quickly produce high quality written communications for audiences with differing backgrounds and interests.
    • SELF-GUIDED LEADERSHIP, INITIATIVE AND INNOVATION. Ability to independently identify and capitalize on opportunities to add value through use of one’s own skills and expertise.
    • FLEXIBILITY. Ability to quickly learn and develop an effective point of view regarding different HCM topics. Willingness to change projects and focus on new topics with little advanced notice.


    The SAP SuccessFactors HCM Research team studies how human capital management (HCM) technology can be used to increase business success. Our work focuses on the intersection between workforce psychology, HCM technology and business performance. We primarily study topics related to the changing nature of work and workplaces, and its impact on the design and use of HCM technology. The purpose of the team is to identify future areas for investment, as well as support the design, sales and use of existing SAP SuccessFactors solutions.

    Members of the HCM Research team are tasked with contributing a research-based point of view to our product development, product marketing, sales and customer engagement programs. All team members must excel at:

    • Thought leadership—maintaining and demonstrating knowledge of academic research and market trends around HCM topics that impact the success of our customers and our company.
    • Collaboration—working with product marketing, product management, customer-facing teams (sales, services) and customers to incorporate HCM expertise into the design, messaging and deployment of our solutions and services.
    • Research—end-to-end management of applied research projects to gain a deeper understanding of key HCM topics.
    • Cross-functional management—managing multiple work streams and collaborative relationships to ensure synergy between HCM expertise, solution design, and solution positioning and delivery.
    • Knowledge marketing—creating and disseminating assets that effectively communicate SAP SuccessFactors HCM expertise and capabilities to our market and customer community
  • Qualifications


    • WRITTEN AND VERBAL COMMUNICATION – You will write a wide variety of documents and create presentations targeted to both customers and prospects. You will also conduct a wide variety of presentations that include internal training sessions, customer and prospect meetings, and professional conference presentations.
    • INITIATIVE AND SELF-DIRECTION – You will be managed by a virtual leader and are responsible for identifying and driving research-related products and services. You will be empowered to execute your work under minimal direction and are expected to do so. You will be expected to see and realize the creative opportunity in research and development.
    • ADAPTABILITY – You will be part of a large but purpose-driven company that maintains a steady focus on longterm goals while having to adapt to a variety of local and global changes and challenges. You will strive to make quick decisions, welcome feedback on your ideas, and execute actions efficiently and effectively even in the face of ambiguity. You will get to participate in many of the decisions that affect your work, but will also be expected to support other organizational decisions and associated changes as they occur.
    • RESPONSIVENESS & CONSCIENTIOUSNESS – You will be working on a variety of tasks with a high amount of autonomy. You will strive for accuracy in your final work. You will take pride in responding to requests quickly even if the answer is to indicate when you can give a more detailed response. You will work hard to meet milestones and will proactively communicate in advance in situations when goals may be missed for whatever reason.
    • PROFESSIONAL DEVELOPMENT – You will be seen within the company and customer community as someone who is impassioned by research, strives to stay abreast of research findings and techniques, recognizes the practical application of research for SAP SuccessFactors and its customers, and enjoys sharing pertinent research findings in a way that helps others benefit from your knowledge and views.
    • COLLABORATION – You will work with a diverse, global, multicultural set of engaging and dynamic personalities. You will also work with client representatives at all levels (frontline employees to executives) and be expected to adapt your style accordingly. You will partner and support internal teams and integrate your perspective with the contributions and expertise of others.
    • RESEARCH SKILLS – You will have the opportunity to use diverse research methodologies (e.g., literature reviews, interviews, surveys) when conducting your research. You will be expected to conduct research at the best level possible given practical constraints and will strive to maintain the data integrity and evidence-based nature of your conclusions.


    • Must be currently enrolled in either an associate, Bachelors, Masters or PhD

    WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

    SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

    SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. ( or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

    EOE AA M/F/VET/DISABILITY: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

    Successful candidates might be required to undergo a background verification with an external vendor.

  • Industry
    Computer Software
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  • About Us

    SAP, providing companies the technology they need to run at their best and help the world become a better place. That’s why SAP engineers solutions to fuel innovation, fosters equality, spreads opportunity across borders and cultures, and builds lasting relationships in a flexible work environment. Learn how we together can transform industries, grow economics, lift up societies and sustain our environment with everyone being their best self.