HIRING MANAGER: Bianca McCann

RECRUITER NAME: Ma. Remedios Cruz

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE & OBJECTIVE OF POSITION

The SAP SuccessFactors Customer Enrichment team is responsible for strategic customer programs that showcase how SAP SuccessFactors helps our customers transform HR and positively impact business outcomes. Our team is passionate about developing customer connections and building a storytelling culture focused on our customers and their accomplishments. We provide a platform to share their stories and opportunities to network with their peers.  We are dedicated to fostering a vibrant community of engaged SuccessFactors customers, this internship opportunity helps drive this mission through key customer programs including our HXM Influencer Community, SuccessFactors User Groups, and Customer Advisory Boards. Get ready to bring your creativity to the business! I am looking for someone that is a leader amongst their peers! 

EXPECTATIONS & TASKS

The intern will work independently on identified initiatives that support the Customer Enrichment programs The intern will be expected to:

•     Provide strategy execution and project management support for all Customer Enrichment programs.
•     Drive internal team communications, internal organization wide communications, and prepare external communications as needed. 
•     Cross-functional teamwork - work with Marketing, Analyst Relations, Field Marketing, Events, Product Marketing and Sales teams to deploy effective customer engagement program, identifying customers for use cases, videos,  speaking opportunities, and proactive engagement opportunities.
•     Bring creativity into our program deliverables, finding new ways to deliver value to our customers and being a bold experimenter. 
•     Revise existing content and create new content that is useful, easily accessible and consumable by our field teams ( Sales, Marketing, Customer Engagement). 
•     Work with the Head of Customer Enrichment to create a sales enablement strategy that is designed to grow field awareness of programs available to their customers. 
•     Own the creation and launch of our internal SuccessFactors expert speaker catalogue ,driving the program to completion and supporting across the enterprise. 
•     Help support content creation and delivery for executive level programs (e.g. registration sites, microsite, presentation templates, agenda management etc.)
•     Collect, input, curate and analyze data ,ensuring data hygiene & integrity with the intent of deriving actional insights. 
•     Track progress and prepare reports for senior leadership
•     Partner for success across SAP SuccessFactors with product, regional and industry user groups
•     Research and contribute innovative ideas to evolve Customer Enrichment communities

Your application should include an updated resume highlighting academic degrees, relevant work experience with former employers (including internships), familiarity with software applications (specifically Microsoft Excel & PowerPoint) and any work sample you would like to showcase given the expectations of the role ( writing sample highly desirable)

CANDIDATE REQUIREMENTS:

• Currently registered in an accredited Master’s program (or 4-year undergraduate program)
• Intended duration: May-September
• Availability: at least 20 hours/week during school year; 40 hours/week during academic breaks
• Prior Work Experience in a professional office environment , AND/OR a leadership position within your academic institution preferred. 
• Software skills: Microsoft Office Suite at Mastery level (specifically Outlook, Excel, PowerPoint & Word)
• Top notch writer, highly effective in conveying information with the capability to keep communications concise and focused.  
• Interest in software technology 
• Independent, flexible, adaptive and proactive work style
• Creativity is an absolute must, you are known as a bold innovator. 
• Goal-oriented and metrics-driven 
• Dot connector, you can bring insights and action together 
• Data is your friend; you have experience with leveraging data to identify audiences and create segmentation.
• Able to navigate complex problems and apply critical thinking with ease 
• Excel in building cross-functional relationships
• Solid organizational skills and ability to prioritize tasks with minimal supervision
• Language skills: excellent English mandatory 
• Soft skills: excellent written and verbal communication skills
• Authorized to work in the United States

DESIRED QUALIFICATIONS:

• High energy 
• Creative 
• See possibility where others may see hurdles
• Flexible and independent working style
• Bold problem solver
• Accountable
• Above average proficiency in Microsoft Office Suite (Excel, Word, Powerpoint)
• Previous business, sales, marketing or communications experience is a plus, but not required
• Degree areas including Business, Marketing ,Writing/English or Human Resources a plus but not required

WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/VET/DISABILITY: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

SAP is one of the biggest business software companies in the world. We collaborate every day to help make the world run better and improve people's lives. Every day, we help companies and organizations of all sizes and industries to run their businesses profitably, to adapt continuously, and grow sustainably.